Sikora Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sikora and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 108 Sikora employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sikora has purchased the following applications: Connamix CX Service for Customer Support in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Microsoft Entra ID (formerly Azure Active Directory) for Identity and Access Management (IAM) in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sikora is running and its propensity to invest more and deepen its relationship with Connamix , Intuit , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sikora revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sikora intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connamix | Legacy | Connamix CX Service | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Sikora implemented Connamix CX Service to address Customer Support needs aligned with its Dynamics 365 Business Central-related CX solutions. The deployment targeted service and export-control workflows within Sikora's German operations, focusing on aligning customer service processes with ERP-driven workflow optimization.
The Connamix CX Service implementation emphasized service case management, workflow orchestration, and export-control process frameworks, configured to support end to end service workflows and compliance documentation. Connamix supported ERP and workflow optimization activities that embedded CX functionality into Sikora's daily service processes and export controls.
Integrations linked Connamix CX Service with Microsoft Dynamics 365 Business Central to synchronize CX processes with ERP workflows and surface relevant ERP data into customer support workflows. Operational coverage was Germany, with the solution used by service and export-control teams to coordinate case handling and shipment compliance.
Governance changes formalized workflow approvals and export visibility within the Customer Support operating model, with processes adjusted to route cases and export documentation through the new CX workflows. Outcomes reported included improved workflow management and increased export transparency following the Connamix CX Service deployment.
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Entra ID (formerly Azure Active Directory) | Identity and Access Management (IAM) | CyberSecurity | n/a | 2022 | 2022 |
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