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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Sikora Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Connamix Legacy Connamix CX Service Customer Support CRM n/a 2022 2022
In 2022, Sikora implemented Connamix CX Service to address Customer Support needs aligned with its Dynamics 365 Business Central-related CX solutions. The deployment targeted service and export-control workflows within Sikora's German operations, focusing on aligning customer service processes with ERP-driven workflow optimization. The Connamix CX Service implementation emphasized service case management, workflow orchestration, and export-control process frameworks, configured to support end to end service workflows and compliance documentation. Connamix supported ERP and workflow optimization activities that embedded CX functionality into Sikora's daily service processes and export controls. Integrations linked Connamix CX Service with Microsoft Dynamics 365 Business Central to synchronize CX processes with ERP workflows and surface relevant ERP data into customer support workflows. Operational coverage was Germany, with the solution used by service and export-control teams to coordinate case handling and shipment compliance. Governance changes formalized workflow approvals and export visibility within the Customer Support operating model, with processes adjusted to route cases and export documentation through the new CX workflows. Outcomes reported included improved workflow management and increased export transparency following the Connamix CX Service deployment.
Marketing Automation CRM 2015 2015
Tag Management CRM 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2020 2020
Application Hosting and Computing Services IaaS 2013 2013
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Entra ID (formerly Azure Active Directory) Identity and Access Management (IAM) CyberSecurity n/a 2022 2022
IT Decision Makers and Key Stakeholders at Sikora
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sikora Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sikora Technographics

Sikora is a Manufacturing organization based in Germany, with around 108 employees and annual revenues of $12.0 million.

Sikora operates a diverse technology stack with applications such as Connamix CX Service, Microsoft Azure Cloud Services and Microsoft Entra ID (formerly Azure Active Directory), covering areas like Customer Support, Application Hosting and Computing Services and Identity and Access Management (IAM).

Sikora has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Connamix and Microsoft.

Sikora recently adopted applications including Connamix CX Service in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Sikora’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Sikora’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Sikora technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.