Sikora Technographics
Sikora Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sikora and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 108 Sikora employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sikora has purchased the following applications: Connamix CX Service for Customer Support in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Microsoft Entra ID (formerly Azure Active Directory) for Identity and Access Management (IAM) in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sikora is running and its propensity to invest more and deepen its relationship with Connamix , Intuit , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sikora revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sikora intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sikora Tech Stack and Enterprise Applications
Sikora CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connamix | Legacy | Connamix CX Service | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Sikora implemented Connamix CX Service to address Customer Support needs aligned with its Dynamics 365 Business Central-related CX solutions. The deployment targeted service and export-control workflows within Sikora's German operations, focusing on aligning customer service processes with ERP-driven workflow optimization.
The Connamix CX Service implementation emphasized service case management, workflow orchestration, and export-control process frameworks, configured to support end to end service workflows and compliance documentation. Connamix supported ERP and workflow optimization activities that embedded CX functionality into Sikora's daily service processes and export controls.
Integrations linked Connamix CX Service with Microsoft Dynamics 365 Business Central to synchronize CX processes with ERP workflows and surface relevant ERP data into customer support workflows. Operational coverage was Germany, with the solution used by service and export-control teams to coordinate case handling and shipment compliance.
Governance changes formalized workflow approvals and export visibility within the Customer Support operating model, with processes adjusted to route cases and export documentation through the new CX workflows. Outcomes reported included improved workflow management and increased export transparency following the Connamix CX Service deployment.
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2017 | 2017 |
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Sikora IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Sikora implemented Microsoft Azure Cloud Services to host its public website and web applications, adopting Azure as its Application Hosting and Computing Services platform. The deployment centers on Azure platform services to provide web application hosting, scalable compute and object storage for site assets, and platform managed networking to support external customer access.
Microsoft Azure Cloud Services is used for website content delivery and orchestration of web workloads, with typical functional capabilities implemented including virtual machine or platform as a service web roles, storage for media and documents, and managed services for application lifecycle. Operational scope is focused on web operations for Sikora's external site, and the cloud environment supports integrations with internal content management and marketing workflows managed by the web team.
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Sikora CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Entra ID (formerly Azure Active Directory) | Identity and Access Management (IAM) | CyberSecurity | n/a | 2022 | 2022 |
In 2022, Sikora provisioned Microsoft Entra ID (formerly Azure Active Directory) as its Identity and Access Management (IAM) solution. The implementation is visible on the company website, and Microsoft Entra ID (formerly Azure Active Directory) is used to provide authentication for both corporate user accounts and public website access. Sikora is a Germany based manufacturing company with about 108 employees, and the deployment reflects a small to mid market approach to centralizing identity.
Microsoft Entra ID was configured to serve as the centralized cloud directory, providing single sign on, multi factor authentication, user lifecycle management, and role based access controls aligned to Identity and Access Management (IAM) practices. Configuration emphasis was on authentication flows for the public site and on centralizing credential and access policy management for internal staff, with conditional access and policy enforcement applied to user accounts. Governance activity focused on centralizing identity policies and operationalizing provisioning, deprovisioning, and access review workflows across corporate accounts.
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IT Decision Makers and Key Stakeholders at Sikora
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Apps Being Evaluated by Sikora Executives
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