Silva Internacional SA - SINSA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Silva Internacional SA - SINSA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Silva Internacional SA - SINSA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Silva Internacional SA - SINSA has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2016, UserGuiding for Digital Adoption in 2021, Oracle Retail (ex Retek) for Retail Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Silva Internacional SA - SINSA is running and its propensity to invest more and deepen its relationship with Oracle , UserGuiding , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Silva Internacional SA - SINSA revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Silva Internacional SA - SINSA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Silva Internacional SA - SINSA implemented Oracle Cloud ERP, classified as ERP Financial. The deployment combined Oracle Retail and Oracle Fusion Financials to centralize Sales, Purchasing, Finance and Distribution workflows across the organization.
Oracle Retail was configured to handle retail sales and distribution workflows for the company's 20 stores nationwide, while Oracle Fusion Financials was configured for core financial management and purchasing controls. The implementation redefined Sales, Purchasing, Finance and Distribution processes and encompassed approximately 75% of the workforce, creating unified transactional posting and financial reconciliation paths.
Silva Internacional led the selection and negotiating phases and established rollout governance to sequence store onboarding and align finance and operations teams. The implementation was showcased as a success case, with Oracle inviting the company to present at Oracle Retail Cross Talk 2019.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UserGuiding | Legacy | UserGuiding | Digital Adoption | HCM | n/a | 2021 | 2021 |
In 2021 Silva Internacional SA - SINSA deployed UserGuiding on its public website, using the UserGuiding application to introduce Digital Adoption capabilities into its customer-facing web experience. The implementation instruments the storefront with client-side guide delivery, positioning Silva Internacional SA - SINSA UserGuiding Digital Adoption as a layer for guided onboarding, contextual help, and product discovery within the web UI.
The deployment focuses on standard Digital Adoption functional modules including interactive walkthroughs, tooltips and hotspots, checklist-based onboarding flows, and a content authoring console for nontechnical editors. Configuration emphasizes in-page guide injection via a lightweight script snippet and segmentation rules to target guides to specific pages or visitor behaviors, with embedded analytics to monitor guide usage and iterate content. Governance is managed through centralized content authoring and staged publishing of guides to key storefront pages, supporting ecommerce, marketing, and customer service workflows on the website.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Silva Internacional SA - SINSA implemented Oracle Retail (ex Retek) as the core of a new ERP, BI and digital strategy. The Oracle Retail implementation addressed Retail Management requirements across merchandising, inventory control, pricing and store operations, and was undertaken as part of the company strategic plan. Silva Internacional SA - SINSA positioned Oracle Retail to unify transactional retail workflows with business intelligence, enabling centralized reporting and operational oversight.
Configuration emphasis included merchandising and assortment planning, inventory management, store operations and retail financial integration consistent with Oracle Retail functional capabilities. The project integrated Oracle Retail with business intelligence capabilities and supported the company digital strategy by aligning retail transaction data with analytics and digital channel processes. Governance focused on process standardization for merchandising and store operations, role based access controls and phased configuration to support operational adoption and ongoing management.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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