Silverchair
1604 Philadelphia Pike, Suite 34,
Wilmington, 19809, DE,
United States
Wilmington, 19809, DE,
United States
1 434-296-6333
Professional Services
Silverchair Technographics
Silverchair Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Silverchair and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Silverchair employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Silverchair has purchased the following applications: ADP Workforce Now Payroll for Payroll in 2007, Sage Intacct for ERP Financial in 2021, Hum CDP for Customer Data Platform in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Silverchair is running and its propensity to invest more and deepen its relationship with ADP , Sage , Emburse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Silverchair revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Silverchair intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Silverchair Tech Stack and Enterprise Applications
Silverchair HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now Payroll | Payroll | HCM | n/a | 2007 | 2007 |
In 2007, Silverchair implemented ADP Workforce Now Payroll. The ADP Workforce Now Payroll deployment centralized payroll processing for HR and finance, handling three semimonthly payroll runs and supporting roughly 160 employees. The implementation is positioned in the Payroll category and established a cloud-hosted payroll service to manage pay calculation and statutory tax withholding.
Configuration and operational modules emphasized payroll calculation, tax withholding, and multi-state new hire reporting for VA, PA, NC, CA, NJ, IA, CO, and MA, alongside payroll deduction administration for health, dental, life, disability coverages and SIMPLE IRA retirement contributions. Payroll outputs were consumed by monthly financial reporting and general ledger posting workflows, and the payroll function coordinated with external CPA support for tax filing and compliance. Governance and process responsibilities were embedded with the Director of HR and Controller, including state account establishment, unemployment insurance and workers compensation reporting, and compliance processes for I-9, EEO, COBRA, FMLA, and FLSA obligations.
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Recruiting | HCM |
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2019 | 2019 |
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Silverchair ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2024, Silverchair implemented Sage Intacct as its ERP Financial platform. Sage Intacct is used on their website. The deployment anchors financial management for the professional services firm headquartered in the United States.
Deployment focused on core ERP Financial capabilities, with Sage Intacct configured to manage general ledger, accounts payable, accounts receivable, cash management, and financial reporting. Configuration emphasized role based access controls and automated accounting workflows consistent with category expectations. The implementation was sized for Silverchair's finance and accounting teams given the company's mid market scale.
The platform is surfaced on Silverchair's website and is used to connect customer facing activity with back office financial processes, indicating a unified financial record source for billing and invoicing workflows. Governance centered on a centralized chart of accounts, period close controls, and invoice approval workflows to standardize reporting across the organization. Sage Intacct serves as the primary ERP Financial system for Silverchair's corporate finance operations.
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Expense Management | ERP |
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2015 | 2015 |
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Silverchair CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hum | Legacy | Hum CDP | Customer Data Platform | CRM | n/a | 2023 | 2023 |
In 2023 Silverchair deployed Hum CDP as a Customer Data Platform to automate lead qualification and formalize the marketing-to-sales pipeline across its United States operations. The deployment concentrated on sales and marketing functions, with an explicit aim to convert behavioral engagement signals into prioritized prospect flows.
Hum CDP was configured to build behavioral segments that identify high-value prospects, and to establish routing workflows that push those prospects into Pipedrive. The implementation used automated segment synchronization with Silverchair's CRM to ensure routed leads arrived in sales queues without manual handoffs, and segmentation logic was applied to focus marketing outreach on higher-value targets.
The integration between Hum CDP and Pipedrive centralized prospect visibility for both marketing and sales, improving pipeline transparency and operational efficiency in the marketing-to-sales handoff. Governance emphasized alignment of segmentation rules and routing criteria between marketing and sales, and the deployment reduced manual lead handling while enabling marketing to concentrate on higher-value outreach.
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Customer Support | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2014 |
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Silverchair AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Natural Language Processing | AI-Powered Application |
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2018 | 2018 |
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Silverchair Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Silverchair Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Silverchair ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Silverchair TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Silverchair IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Silverchair
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Operations | |
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Chief Technology Innovation Officer | CXO | IT | |
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Chief Financial Officer & Chief Strategy Officer | CXO | Finance | |
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Chief Technology Operations Officer (CTO of Operations) | CXO | IT | |
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Apps Being Evaluated by Silverchair Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Silverchair IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Silverchair digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Silverchair Technographics
Silverchair is a Professional Services organization based in United States,
with around 250 employees and annual revenues of $20.0 million.
Silverchair operates a diverse technology stack with applications such as
ADP Workforce Now Payroll, Sage Intacct and Hum CDP,
covering areas like Payroll, ERP Financial and Customer Data Platform.
Silverchair has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Sage and Hum.
Silverchair recently adopted applications including
Hum CDP in 2023, OneTrust CookiePro in 2022 and OneTrust Cookie Consent in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Silverchair’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Silverchair’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Silverchair technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.