London, E1 4BG,
United Kingdom
Simplecall United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Simplecall United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Simplecall United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Simplecall United Kingdom has purchased the following applications: 7engage for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Simplecall United Kingdom is running and its propensity to invest more and deepen its relationship with 7engage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Simplecall United Kingdom revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Simplecall United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 7engage | Legacy | 7engage | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Simplecall United Kingdom implemented 7engage in the . 7engage was deployed to provide live chat and chatbot functionality together with marketing automation, and the implementation went live in 2021. Module usage included live chat, marketing automation, and email and SMS campaign capabilities as described in the vendor testimonial. The deployment targeted customer support and marketing functions within Simplecall United Kingdom, consistent with its small business operational footprint.
7engage was configured as the primary customer engagement layer, routing inbound chats into agent workflows and invoking automated nurture sequences via email and SMS. Configuration work focused on chat routing rules, chatbot conversation flows, campaign segmentation, and automated triggers linking support interactions to marketing journeys. Governance and process changes emphasized shared ownership between support and marketing, with new escalation paths and scheduled campaign governance to align chat-driven leads to conversion workflows. The vendor testimonial indicates the implementation improved customer support responsiveness and assisted in driving conversions.
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||