Skratch Labs
2885 Wilderness Pl unit b,
Boulder, 80301, CO,
United States
Boulder, 80301, CO,
United States
1 800-735-8904
Consumer Packaged Goods
Skratch Labs Technographics
Skratch Labs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Skratch Labs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Skratch Labs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Skratch Labs has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, Tidio Live Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Skratch Labs is running and its propensity to invest more and deepen its relationship with Intuit , Amazon Web Services (AWS) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Skratch Labs revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Skratch Labs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Skratch Labs Tech Stack and Enterprise Applications
Skratch Labs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Skratch Labs implemented Intuit Quickbooks Enterprise as its ERP Financial application. The deployment centralized transactional finance records for the consumer packaged goods company and established Intuit Quickbooks Enterprise as the authoritative source for sales, purchasing and inventory transactions used across the business.
Intuit Quickbooks Enterprise was configured to support core ERP Financial capabilities including general ledger, accounts payable, accounts receivable and inventory costing, and to produce raw transactional exports for downstream analysis. The organization developed complex Microsoft Excel workbooks capable of analyzing business operations and product improvement, these workbooks consumed raw data extracts from Quickbooks for ad hoc reporting, scenario modeling and product-level analysis.
Operational scope included the finance and operations teams and extended analytics feedback into product development, with Quickbooks supplying the financial dataset and Excel driving detailed operational and product insights. Governance emphasized centralizing transactional posting in Intuit Quickbooks Enterprise while preserving Excel-based analytical workflows for business users, aligning data extraction, reconciliation and reporting procedures between finance and cross-functional stakeholders.
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Skratch Labs AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Skratch Labs deployed Tidio Live Chat on its public website as a customer-facing implementation in the Chatbots and Conversational AI category. The deployment established an on-site conversational layer to handle real-time visitor engagement and support interactions through an embedded web chat widget.
Tidio Live Chat was configured to provide live agent sessions alongside automated message flows and visitor monitoring, leveraging standard chat modules such as real-time messaging, automated greetings, and canned responses. Configuration emphasis was on web-embedded chat orchestration and message routing logic to support responsive customer service and pre-sale engagement workflows.
Operational coverage centered on the Skratch Labs website and customer service function, where the Tidio Live Chat application served as the primary conversational touchpoint for site visitors. Governance and day-to-day operation were aligned to web support processes and on-site engagement procedures, with the application integrated as the front-line conversational interface within Skratch Labs digital customer experience stack.
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Skratch Labs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Skratch Labs deployed Google Workspace (Formerly Google G-Suite) for Collaboration. Skratch Labs uses Google Workspace (Formerly Google G-Suite) as a cloud native SaaS collaboration platform and publicly references its use on the company website. The deployment supports core collaboration functions including corporate email, calendaring, document and spreadsheet co editing, and centralized cloud storage.
Configuration and operational control are managed through the Google Workspace Admin Console, with standard modules such as Gmail, Google Calendar, Google Drive, Google Docs, Sheets and Slides enabled for users. For a 60 employee consumer packaged goods company this implementation is operated on a single Google managed domain and provisioned for cross functional teams including marketing, product, operations and customer support. Governance practices reflect centralized user provisioning, domain and access policy enforcement, and structured shared drive arrangements to manage document ownership and collaboration workflows.
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Skratch Labs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Skratch Labs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Skratch Labs
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Finance & Administation | Director | Finance | |
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CEO | CXO | Finance | |
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Accountant & Admin Assistant | Manager | Finance | |
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Apps Being Evaluated by Skratch Labs Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Skratch Labs IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Skratch Labs digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Skratch Labs Technographics
Skratch Labs is a Consumer Packaged Goods organization based in United States,
with around 60 employees and annual revenues of $12.0 million.
Skratch Labs operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Tidio Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Skratch Labs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Tidio and Google.
Skratch Labs recently adopted applications including
Google Pay in 2020, Apple Pay in 2020 and Shopify in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Skratch Labs’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Skratch Labs’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Skratch Labs technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.