Quezon, 1103,
Philippines
Sky Cable Corporation Technographics
Sky Cable Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sky Cable Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Sky Cable Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sky Cable Corporation has purchased the following applications: TCS HOBS for AI Frameworks and Libraries in 2022, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sky Cable Corporation is running and its propensity to invest more and deepen its relationship with Tata Consultancy Services , LivePerson , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sky Cable Corporation revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sky Cable Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sky Cable Corporation Tech Stack and Enterprise Applications
Sky Cable Corporation AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tata Consultancy Services | Legacy | TCS HOBS | AI Frameworks and Libraries | AI Development | n/a | 2022 | 2022 |
In 2022, Sky Cable Corporation implemented TCS HOBS as a BPaaS/SaaS deployment on Microsoft Azure to unify customer experience and scale operations across the Philippines. The deployment positioned TCS HOBS within the AI Frameworks and Libraries category to support high throughput customer interactions and dealer network orchestration.
The implementation focused on customer onboarding, scalable transaction processing, dealer network management, and automated data validation capabilities. TCS HOBS was configured with cloud native scalability and event driven processing patterns on Azure to handle multi tenancy, peak throughput, and secure data ingestion consistent with AI Frameworks and Libraries driven automation.
Operational coverage spanned Sky Cable Corporation customer operations and dealer channels in the Philippines, and the platform enabled onboarding of approximately 1,000,000 customers while sustaining up to approximately 40,000 transactions per day and delivering first time right accuracy improvements. Tata Consultancy Services delivered the TCS HOBS BPaaS/SaaS solution, and governance emphasized centralized workflow standardization and operational scaling across dealer networks.
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Sky Cable Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Sky Cable Corporation implemented LivePerson Conversational Cloud to add web-based conversational functionality to its public site at mysky.com.ph. The LivePerson Conversational Cloud deployment is classified in the Chatbots and Conversational AI category and is implemented as a cloud-hosted web messaging channel embedded on the corporate website to capture subscriber inquiries and route digital interactions in real time.
Configuration focused on category-aligned capabilities, including virtual agent conversational flows, intent classification and natural language processing, session orchestration to manage multi-turn dialogues, and bot to human escalation workflows for agent takeover. The implementation also surfaces conversational analytics and reporting to track interaction patterns and support iterative dialog refinement.
Operational scope is centered on the website channel and the customer care and digital engagement functions that handle subscriber support and service inquiries. Governance appears oriented around conversational design standards, scripted response libraries, and agent routing rules to ensure consistent handling of web-originated interactions, with ongoing administration by the internal support and digital teams.
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Sky Cable Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Sky Cable Corporation deployed Microsoft 365 as its Collaboration platform across its corporate workforce of approximately 1,200 employees in the Philippines. The implementation is positioned to support internal collaboration and communication needs for a media company operating a consumer-facing website.
Microsoft 365 is configured to deliver core Collaboration capabilities, including cloud email and calendar, real-time communication and meetings, document coauthoring and version control, and centralized file storage and sharing. The application name Microsoft 365 appears as an active part of the company technology footprint, and the deployment aligns with category-aligned functional workflows for corporate communications, content collaboration, and knowledge sharing.
Sky Cable Corporation is using Microsoft 365 on their website, indicating public-facing integration points or telemetry that surface Microsoft 365 assets in web contexts. Operational coverage is corporate in scope, focused on enterprise productivity and internal teams rather than external products, consistent with the Collaboration Apps Category.
Governance and administration are implemented through Microsoft 365 administrative controls, encompassing user provisioning, access policies, and standard collaboration governance patterns such as document permissioning and communication policies. Configuration and rollout narratives emphasize centralized platform management for corporate users, aligning Microsoft 365 application controls with organizational collaboration practices.
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Sky Cable Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sky Cable Corporation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Sky Cable Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Sky Cable Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sky Cable Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sky Cable Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||