Sky New Zealand Technographics
Sky New Zealand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sky New Zealand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 679 Sky New Zealand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sky New Zealand has purchased the following applications: NetCracker BSS/OSS for OSS/BSS in 2022, Zoom for Audio Video and Web Conferencing in 2020, RudderStack for Customer Data Platform in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sky New Zealand is running and its propensity to invest more and deepen its relationship with NEC Corporation , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sky New Zealand revenues, which have grown to $460.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sky New Zealand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sky New Zealand Tech Stack and Enterprise Applications
Sky New Zealand ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022, Sky New Zealand extended its commitment to NetCracker BSS/OSS, continuing and expanding the deployment of Netcracker Revenue Management for its satellite and broadband customers. The implementation centers on the NetCracker BSS/OSS suite in the OSS/BSS domain and the Netcracker Revenue Management component to consolidate billing and revenue operations.
Sky consolidated services from multiple vendors onto Netcracker Support & Managed Services to establish a single point of accountability for billing operations, support, and managed services. The engagement includes professional services such as consulting, quality assurance and testing, combined with managed services to operate and maintain the revenue management platform, affecting customer platforms and billing functions across the satellite and broadband business units.
Governance was oriented around managed services SLAs and a single vendor accountability model with Netcracker delivering professional and managed services to support rollout, maintenance, and QA workflows. Sky positioned the consolidation on Netcracker Revenue Management and Support & Managed Services as a modernization step to unify billing operations and improve the customer experience while ensuring service level commitments are met.
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Sky New Zealand Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Sky New Zealand implemented Zoom for Audio Video and Web Conferencing on its public website. Zoom is embedded to provide browser-based meeting and webinar capabilities on sky.co.nz, allowing visitors to join live video sessions without requiring a native client.
The implementation surfaces core Audio Video and Web Conferencing capabilities including multi-party video, audio, screen sharing, chat, and session recording, exposed through web pages to support event and customer engagement workflows. The deployment is structured as web-embedded conferencing instances integrated into the customer-facing site, centralizing live event access on specific pages and aligning Zoom with Sky New Zealand customer-facing functions such as live broadcasts and interactive sessions.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Sky New Zealand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RudderStack | Legacy | RudderStack | Customer Data Platform | CRM | n/a | 2021 | 2021 |
In 2021, Sky New Zealand deployed RudderStack as a Customer Data Platform on its public website. RudderStack is used to capture client side event data from site interactions and centralize first party customer signals for downstream use.
Implementation centers on browser event collection and an instrumented tracking plan, with the RudderStack installation collecting page events, conversion events and user attributes. Standard Customer Data Platform capabilities are applied, including identity stitching, schema enforcement and configurable routing of event streams to analytics, marketing automation, personalization engines and data storage endpoints. Configuration is embedded in site code and managed as part of front end releases, enabling real time event forwarding to downstream systems.
Operational scope is focused on the New Zealand website surface, with business functions such as marketing, analytics and product teams consuming the unified event stream. Governance emphasis is placed on an event taxonomy, consent handling and testing practices to ensure data quality and compliance across site instrumentation. Sky New Zealand RudderStack Customer Data Platform relationship clarifies that the company is using RudderStack to operationalize customer data for marketing and analytics use cases on its website.
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sky New Zealand ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Sky New Zealand PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Sky New Zealand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Sky New Zealand
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sky New Zealand Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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