Boston, 2210, MA,
United States
Skyhook Wireless Technographics
Skyhook Wireless Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Skyhook Wireless and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Skyhook Wireless employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Skyhook Wireless has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2016, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Skyhook Wireless is running and its propensity to invest more and deepen its relationship with Drift , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Skyhook Wireless revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Skyhook Wireless intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Skyhook Wireless Tech Stack and Enterprise Applications
Skyhook Wireless AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Skyhook Wireless deployed Drift AI Chatbot on its public website to provide conversational customer engagement and frontline lead capture. The deployment uses Drift AI Chatbot within the Chatbots and Conversational AI category to support inbound marketing and sales workflows through on‑site conversation handling and qualification.
The implementation is structured as an embedded web chat widget and configured to deliver automated conversational routing, intent recognition, scripted playbooks, and lead qualification prompts consistent with Chatbots and Conversational AI capabilities. Drift AI Chatbot was set up to manage session context and deliver contextual responses across website touchpoints, with configuration focused on web based interaction patterns and form capture.
Operational scope was limited to site level customer engagement, with configuration and content governance managed by internal customer engagement and revenue stakeholders. Governance activities emphasized playbook maintenance, response quality reviews, and staged content rollouts to align chatbot behavior to marketing and sales messaging.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Skyhook Wireless Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Skyhook Wireless implemented Microsoft 365 to provide consolidated Collaboration capabilities across the organization. The implementation is visible on the company website and indicates a cloud-hosted Microsoft 365 tenancy provisioned to support corporate email, document collaboration, and team communication workflows.
The Microsoft 365 deployment is described as supporting core business functions including product, engineering, sales, and corporate operations, with tenant-level administration and centralized user provisioning managed by internal IT. Configuration emphasis aligns with standard Collaboration functional modules such as shared document libraries, collaborative editing, and unified messaging, and the public site references suggest integration points between the corporate web presence and Microsoft 365 assets for corporate communications and content delivery.
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Skyhook Wireless Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Skyhook Wireless implemented HubSpot CMS on its website. The deployment established HubSpot CMS as the primary Web Content Management platform to centralize content authoring and delivery for marketing and customer facing web pages.
Configuration emphasized template driven page composition, responsive design, landing page creation, form and conversion asset management, SEO tooling, media asset library and content staging for editorial review. HubSpot CMS was configured to support modular page templates and a drag and drop editor to accelerate content production and maintain brand consistency across the public site.
Operational coverage includes the marketing organization and web operations teams, with the HubSpot CMS application driving landing pages, campaign pages and site content updates. The implementation structured content workflows for authoring, approval and publishing, and positioned the HubSpot CMS instance to manage conversion points and on site content orchestration for Skyhook Wireless.
Governance focused on role based access controls, template standardization and editorial staging to enforce content quality and brand standards. The approach prioritized Web Content Management best practices for marketing operations, centralized content ownership and repeatable publishing workflows without expanding into enterprise application integration.
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Skyhook Wireless CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Skyhook Wireless ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Skyhook Wireless TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Skyhook Wireless IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2014 | 2014 |
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Skyhook Wireless CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Skyhook Wireless
Apps Being Evaluated by Skyhook Wireless Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||