Gobichettipalayam, 638452,
India
Skyline Fibernet India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Skyline Fibernet India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Skyline Fibernet India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Skyline Fibernet India has purchased the following applications: Elhaa Smart CRM for CRM in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Skyline Fibernet India is running and its propensity to invest more and deepen its relationship with Elhaa Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Skyline Fibernet India revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Skyline Fibernet India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Elhaa Technologies | Legacy | Elhaa Smart CRM | CRM | CRM | n/a | 2024 | 2024 |
In 2024, Skyline Fibernet India engaged Elhaa Technologies to design and build its customer facing website and digital presence in India, an engagement that explicitly improved online lead capture and service visibility. Elhaa Technologies is the vendor associated with the digital build and markets Elhaa Smart CRM, and it is inferred that Skyline Fibernet may be using Elhaa Smart CRM for core CRM activities.
Elhaa Smart CRM is inferred to function as a CRM solution supporting contact and lead management, automated lead routing, and support ticket workflows, consistent with standard CRM capabilities. The inferred configuration likely emphasizes web lead ingestion from the newly built site into contact records, workflow automation to triage inbound requests, and basic reporting to improve service visibility for a small operator.
Operationally the implementation scope centers on sales and customer support functions in India, with the website to CRM information flow providing the primary integration point between digital marketing and customer operations. Governance changes are expected to focus on centralizing lead to ticket lifecycle management and standardizing follow up processes, while explicit outcomes stated by the engagement include improved online lead capture and greater service visibility for Skyline Fibernet India.
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