SkyMall Inc.
1520 E. Pima Street,
Phoenix, 85034, AZ,
United States
Phoenix, 85034, AZ,
United States
1 AÂ 602-254-9777
Communications
SkyMall Inc. Technographics
SkyMall Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SkyMall Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 SkyMall Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SkyMall Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, LiveChat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SkyMall Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SkyMall Inc. revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SkyMall Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SkyMall Inc. Tech Stack and Enterprise Applications
SkyMall Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, SkyMall Inc. implemented Oracle NetSuite ERP as its ERP Financial solution. The cloud native Oracle NetSuite ERP deployment provided a centralized financial system for SkyMall Inc., covering corporate finance functions across the United States and aligning with the company's 170 employees and $34,000,000 revenue profile.
Implementation focused on core ERP Financial modules typical of NetSuite, including general ledger, accounts payable, accounts receivable, fixed asset management, and financial reporting, and established procure-to-pay and order-to-cash workflow standardization. Configuration emphasized role based access controls, period close automation, and a unified chart of accounts, with governance assigned to finance and accounting process owners to manage configuration, controls, and ongoing operations.
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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SkyMall Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, SkyMall Inc. implemented LiveChat as a customer-facing chat solution. SkyMall Inc. uses LiveChat as its Chatbots and Conversational AI application to provide real-time customer engagement on its public website, connecting online shoppers with support and sales agents.
The deployment is delivered as a cloud-hosted web chat widget embedded on skymall.com, together with the LiveChat agent console and administrative portal. Functional capabilities implemented include the web chat widget for live conversations, agent-facing messaging and transcript capture, canned responses and routing rules, offline messaging, and basic engagement analytics. Operational ownership sits with customer service and online commerce teams in the United States, who configure routing, business hours, and conversational templates through the LiveChat administrative interface.
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SkyMall Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 SkyMall Inc. implemented Microsoft 365 as its Collaboration platform. The deployment was provisioned for a 170 person communications company in the United States, configured to support corporate productivity and external communications.
Microsoft 365 deployment included core collaboration capabilities such as Exchange Online email, SharePoint document management, and Microsoft Teams communication, aligned with the Collaboration category functional expectations. Configuration used Azure Active Directory for identity and access management and a cloud subscription tenancy model to centralize provisioning and licensing.
The implementation is surfaced on the SkyMall website, indicating Microsoft 365 is used to support public facing contact workflows and embedded communication links. Operational scope focused on corporate communications, marketing, and administrative functions across the United States. Governance centered on centralized admin controls, role based access, and standard Microsoft 365 compliance and policy configuration.
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SkyMall Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2015 | 2015 |
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SkyMall Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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SkyMall Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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SkyMall Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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SkyMall Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SkyMall Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at SkyMall Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Treasury Operations | VP | Treasury | |
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VP Marketing & Merchandising | VP | Marketing | |
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Director, Merchandising | Director | Finance | |
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Apps Being Evaluated by SkyMall Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SkyMall Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SkyMall Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD SkyMall Inc. Technographics
SkyMall Inc. is a Communications organization based in United States,
with around 170 employees and annual revenues of $34.0 million.
SkyMall Inc. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
SkyMall Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
SkyMall Inc. recently adopted applications including
Stripe Payments in 2021, Google Pay in 2021 and Shopify in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SkyMall Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SkyMall Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SkyMall Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.