Edinburgh, EH3 9EN,
United Kingdom
Skyscanner Technographics
Skyscanner Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Skyscanner and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Skyscanner employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Skyscanner has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2014, Greenhouse ATS for Applicant Tracking System in 2015, Brandwatch Iris AI for Artificial Intelligence Marketing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Skyscanner is running and its propensity to invest more and deepen its relationship with Sage , Greenhouse , Benefex, a Zellis Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Skyscanner revenues, which have grown to $359.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Skyscanner intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Skyscanner Tech Stack and Enterprise Applications
Skyscanner ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Sage 200 | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014 Skyscanner migrated its financial systems from Sage 200 to Sage Business Cloud X3 (ex Sage ERP X3), deploying the platform as its ERP Financial system. The program assigned ownership for the entire migration and testing process, establishing centralized accountability for configuration, data transition and validation across the finance organization.
The implementation emphasized core financial modules common to ERP Financial deployments, including general ledger, accounts payable, accounts receivable, cash management and financial reporting. Sage Business Cloud X3 (ex Sage ERP X3) was configured to centralize accounting workflows and support period close procedures for Skyscanner's finance function.
Project activities included system configuration, data migration validation and end to end testing with finance stakeholder driven acceptance criteria, reflecting full ownership of the testing lifecycle. Testing governance covered functional test plans and cutover readiness to ensure transactional integrity during the transition.
Change control and staged testing gates were instituted to coordinate deployments and signoff within the finance organization, embedding controlled release and validation steps into operational workflows. Governance emphasis was on accounting accuracy and controlled adoption rather than on named external integrations.
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Skyscanner HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Skyscanner implemented Greenhouse ATS, an Applicant Tracking System. The deployment centralized recruiting workflows within the company’s talent acquisition function supporting approximately 1,000 employees. Greenhouse ATS was provisioned to manage the candidate lifecycle, requisition approvals, interview scheduling, and offer processes as the primary recruitment application.
Configuration emphasized standard Applicant Tracking System capabilities including job requisition management, candidate tracking, interview orchestration, offer management, and hiring analytics dashboards for senior stakeholders. Greenhouse ATS was synchronized with Fairsail to exchange employee records and candidate-to-employee status updates, enabling consistent headcount and onboarding signals between HR operations and recruiting.
Operational ownership rested with the core people systems lead who enforced synchronization, data quality rules, and reporting feeds between Fairsail and Greenhouse ATS. Processes were restructured to route requisitions and interview feedback through Greenhouse ATS workflows, and governance focused on providing accurate, consolidated hiring data to senior stakeholders for decision making.
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Benefits Administration | HCM |
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2020 | 2020 |
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2015 | 2015 |
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Skyscanner AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cision | Legacy | Brandwatch Iris AI | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Skyscanner implemented Brandwatch Iris AI as an augmentation to its Brandwatch Consumer Intelligence deployment to extend social listening and conversation analysis capabilities. Brandwatch Iris AI, categorized as Artificial Intelligence Marketing, was used to surface indirect brand mentions and synthesize conversations into actionable summaries for downstream teams.
The implementation centered on social listening workflows and AI-driven conversation summarization, with Brandwatch Iris AI providing automated conversation summaries, content insights, and topical signal extraction to support messaging and content strategy. Core functional capabilities emphasized by the deployment included detection of indirect mentions, thematic clustering of social conversations, and generation of concise summaries designed for rapid consumption by non-analytics stakeholders.
Integrations included a Slack connection to enable cross-functional sharing and real-time distribution of insights to marketing, product, and customer support teams across the UK and Europe. Operational coverage focused on regional analysis and cross-team consumption, with insights routed into existing collaboration channels to inform product decisions and customer support responses.
Governance centered on embedding AI summaries into existing insight review and messaging workflows, standardizing how social signals were shared and acted upon across departments. The deployment explicitly supported marketing, product, and customer support business functions by informing messaging and product decisions through Brandwatch Iris AI generated conversation summaries and content insights.
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Skyscanner Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Skyscanner Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Skyscanner Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2005 | 2005 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Skyscanner CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Skyscanner ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2019 | 2020 |
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Incident Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Skyscanner IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2023 | 2023 |
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Skyscanner CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2011 | 2011 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Skyscanner
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Skyscanner Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||