Smart Play Network
16 Constitution Street,
Edinburgh, EH6 7BT,
United Kingdom
Edinburgh, EH6 7BT,
United Kingdom
44 13 1554-2620
Non Profit
Smart Play Network Technographics
Smart Play Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smart Play Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24 Smart Play Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smart Play Network has purchased the following applications: membermojo for Membership Management in 2021, Tidio Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smart Play Network is running and its propensity to invest more and deepen its relationship with membermojo , Tidio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smart Play Network revenues, which have grown to $12.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smart Play Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smart Play Network Tech Stack and Enterprise Applications
Smart Play Network ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| membermojo | Legacy | membermojo | Membership Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Smart Play Network implemented membermojo on their website as their primary Membership Management solution. The implementation uses membermojo's web-hosted SaaS footprint embedded into public site pages to enable online member sign-up and self-service, a deployment pattern aligned with the nonprofit's 24-person operating model.
Functional configuration emphasizes core Membership Management capabilities, including member profiles, tiered subscriptions, online renewals, event registration and configurable communication workflows. Operational ownership and day-to-day administration are concentrated in the membership and events teams, centralizing member record management, online billing and automated renewal notifications inside membermojo. Governance was established through defined administrative roles and web-based self-service workflows, and the rollout was scoped to Smart Play Network's UK website rather than multi-site distribution. The narrative reiterates that membermojo is the application used for Membership Management and for orchestrating member-facing transactions and administrative processes.
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Smart Play Network AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Smart Play Network implemented Tidio Live Chat. Tidio Live Chat is deployed as a Chatbots and Conversational AI solution on the Smart Play Network website to provide real-time visitor engagement and message capture for site visitors.
Configuration centers on the client-facing chat widget and Tidio Live Chat administrative settings, combining live operator messaging with automated chatbot sequences and canned responses. The deployment includes automated greetings, conversation handoff to staff, offline message capture, and basic visitor activity monitoring, aligned with common Chatbots and Conversational AI functional workflows.
Operational scope is focused on the public website and impacts donor and visitor engagement functions, including inquiries about programs, volunteer coordination, and fundraising communications. Given the organization size, operational ownership is handled by internal communications or program staff who maintain bot scripts and response templates.
Governance and ongoing management are executed through the Tidio administration console, with staff updating message templates and routing rules as usage patterns emerge. The implementation is a site-embedded chat widget activation, with no external system integrations or implementation partners documented in the source information.
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Smart Play Network Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Smart Play Network implemented Microsoft 365 as its Collaboration platform. The United Kingdom nonprofit provisioned Microsoft 365 to support core communication, document management and team collaboration across its 24-person organization.
The deployment follows a cloud tenant architecture using Microsoft 365 services including Exchange Online for email, Microsoft Teams for meetings and messaging, SharePoint Online for intranet and document libraries, and OneDrive for individual file sync. Identity and access are managed through Azure Active Directory to centralize user accounts and enable single sign-on and role-based access to Collaboration resources. Configuration focuses on group mailboxes, Teams channels, SharePoint sites and document governance patterns appropriate for a small nonprofit.
Operational coverage centers on internal communications, program operations and volunteer coordination within the United Kingdom. Governance practices align with tenant-level controls such as user provisioning policies and site access permissions to manage collaboration and information sharing. Microsoft 365 is also used on their public website, indicating embedded use of the Microsoft 365 tenant for external content or sign-on touchpoints.
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Smart Play Network Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Smart Play Network IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Smart Play Network
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Smart Play Network Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smart Play Network IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smart Play Network digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Smart Play Network Technographics
Smart Play Network is a Non Profit organization based in United Kingdom,
with around 24 employees and annual revenues of $12.7 million.
Smart Play Network operates a diverse technology stack with applications such as
membermojo, Tidio Live Chat and Microsoft 365,
covering areas like Membership Management, Chatbots and Conversational AI and Collaboration.
Smart Play Network has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as membermojo, Tidio and Microsoft.
Smart Play Network recently adopted applications including
Microsoft 365 in 2022, Wix.com in 2022 and Google Cloud Platform (GCP) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smart Play Network’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Smart Play Network’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smart Play Network technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.