Smart Solutions International
433 Plaza Real Suite 275,
Boca Raton, 33432, FL,
United States
Boca Raton, 33432, FL,
United States
1 754-529-4447
Professional Services
Smart Solutions International Technographics
Smart Solutions International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smart Solutions International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Smart Solutions International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Smart Solutions International has purchased the following applications: Zoho Books for ERP Financial in 2021, Crisp for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smart Solutions International is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Crisp IM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smart Solutions International revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smart Solutions International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smart Solutions International Tech Stack and Enterprise Applications
Smart Solutions International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Books | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Smart Solutions International implemented Zoho Books as its ERP Financial application. The small professional services firm uses Zoho Books to centralize core accounting and billing functions on its corporate website, surfacing client invoices and service billing to customers online. The deployment addresses accounting, invoicing, accounts receivable, expense tracking and general ledger capabilities appropriate for a 20 person firm operating in the United States.
Zoho Books was configured to support professional services billing workflows, including invoicing templates, project based billing controls and bank reconciliation routines to support recurring and time and materials engagements. Operational ownership is held by the finance team and service delivery leads who manage chart of accounts, billing governance and invoice workflows. Integrations observed are focused on the website surface for client invoicing and statement delivery, with configuration oriented toward lightweight automation and core bookkeeping processes.
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Smart Solutions International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Smart Solutions International deployed Crisp on its website as its Chatbots and Conversational AI solution. The implementation installed the Crisp web chat widget to capture site visitor conversations and route messages into a cloud hosted conversational platform managed by the company. Deployment scope was website first and scaled to client facing pages, consistent with a 20 person professional services firm provisioning conversational access for prospects and clients.
Crisp was configured to provide functional capabilities typical of Chatbots and Conversational AI, including live chat, automated messaging workflows, a shared inbox for agent collaboration and conversation history for client context, all administered through the Crisp application. Operational ownership aligned to client facing teams and marketing or operations staff who configured message templates, response rules and availability windows to manage inbound inquiries. The implementation focused on front line engagement and conversational routing using Crisp, with administration consolidated within internal teams rather than distributed IT infrastructure changes.
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Smart Solutions International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Smart Solutions International implemented Microsoft 365 for Collaboration. Microsoft 365 was provisioned across the 20-person professional services firm in the United States to centralize email, document management, team chat, and remote meeting capabilities and to support client delivery and internal communication workflows.
The deployment utilized core Microsoft 365 components, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams, to provide shared document libraries, real time collaboration, and centralized mailbox management. Tenant configuration emphasized user provisioning and basic governance such as site templates, document versioning, and role based access controls, and the company lists Microsoft 365 on its website as the firmwide Collaboration platform.
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Smart Solutions International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Smart Solutions International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Smart Solutions International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director, Support & Professional Services | Director | Finance | |
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Account Executive | Manager | Sales | |
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Apps Being Evaluated by Smart Solutions International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smart Solutions International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smart Solutions International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Smart Solutions International Technographics
Smart Solutions International is a Professional Services organization based in United States,
with around 20 employees and annual revenues of $3.0 million.
Smart Solutions International operates a diverse technology stack with applications such as
Zoho Books, Crisp and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Smart Solutions International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoho Corp., Crisp IM and Microsoft.
Smart Solutions International recently adopted applications including
Zoho Books in 2021, Lotame DMP in 2021 and Adobe Audience Manager in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smart Solutions International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Smart Solutions International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smart Solutions International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.