Smartbox Group
Block B, 38 Joyce's Walk, Talbot St, Mountjoy,
Dublin, D01 FV59,
Ireland
Dublin, D01 FV59,
Ireland
353 1 485-4016
Leisure and Hospitality
Smartbox Group Technographics
Smartbox Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smartbox Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Smartbox Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smartbox Group has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, BambooHR ATS for Applicant Tracking System in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smartbox Group is running and its propensity to invest more and deepen its relationship with Microsoft , Stripe , BambooHR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smartbox Group revenues, which have grown to $561.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smartbox Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smartbox Group Tech Stack and Enterprise Applications
Smartbox Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Smartbox Group implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP Financial platform, replacing Microsoft Dynamics AX. The deployment targeted corporate finance and operations in County Dublin, Ireland, aligning the application with the companys finance organization across a 1100 person headcount.
The Microsoft Dynamics 365 for Finance and Operations implementation focused on core financial management capabilities, including general ledger, accounts payable, accounts receivable, fixed asset management, procurement and financial reporting. Configuration work emphasized multientity financial structures, consolidated reporting data entities and role based security to support centralized accounting and treasury workflows.
The solution leveraged Microsoft Dynamics 365 for Finance and Operations standard data entities and API surface to enable integration readiness with Smartbox Group enterprise systems, while maintaining a cloud native deployment posture consistent with the Dynamics 365 architecture. Integration patterns were scoped to support transactional data flows for procurement, inventory accounting and order to cash financial posting, using the platforms extensibility model and data orchestration capabilities.
Operational governance included an in house Microsoft Dynamics 365 F&O Developer role beginning in August 2019 to provide ongoing configuration, customizations and support. Project governance concentrated on staged configuration, stabilization of financial master data and the establishment of controlled financial close procedures, with role based access and change management processes to manage application lifecycle and release updates.
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Payment Processing | ERP |
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2021 | 2021 |
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Smartbox Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BambooHR | Legacy | BambooHR ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 Smartbox Group implemented BambooHR ATS as an Applicant Tracking System to manage recruiting on its careers site. The BambooHR ATS deployment is a cloud SaaS configuration embedded on the Smartbox careers portal at https://smartbox.bamboohr.com/careers, centralizing job postings and candidate intake. The implementation targets HR and talent acquisition teams to orchestrate candidate lifecycle and vacancy coordination across the organization.
Functionally the BambooHR ATS instance was configured to support standard applicant tracking capabilities including job requisition creation and posting, candidate profiles and pipeline stages, resume parsing and applicant record storage, interview scheduling, and offer workflow automation. The setup emphasizes careers site integration, role based access control and standardized hiring workflows for consistent governance and applicant data handling. Reporting and recruitment workflow automation are used to operationalize hiring processes across Smartbox Group.
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Core HR | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Smartbox Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Smartbox Group implemented Microsoft 365 as a Collaboration platform to consolidate corporate productivity, communications and content services across the organization. Microsoft 365 is used by Smartbox Group on their website and serves as the primary Collaboration application supporting business functions for marketing, customer service, finance and HR.
The deployment reflects a cloud hosted Microsoft 365 tenant architecture, configured to deliver core Collaboration workloads including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for user file storage, Microsoft Teams for chat and meetings, and Office desktop and web apps for content authoring. Configuration work emphasized centralized cloud identity and access controls, mailbox and site provisioning, and document lifecycle settings to align Collaboration functionality with corporate information governance requirements.
Operational coverage extended beyond standalone productivity to integrate Collaboration capabilities into web facing touchpoints where Microsoft 365 signals are present. Governance focused on tenancy policies, information classification and retention rules, role based access controls, and phased onboarding to align user workflows and approval processes with the new Collaboration platform.
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Collaboration | Collaboration |
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2017 | 2017 |
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Smartbox Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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Smartbox Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2010 | 2010 |
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Smartbox Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Smartbox Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Smartbox Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Smartbox Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Smartbox Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Smartbox Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smartbox Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smartbox Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Smartbox Group Technographics
Smartbox Group is a Leisure and Hospitality organization based in Ireland,
with around 1100 employees and annual revenues of $561.0 million.
Smartbox Group operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, BambooHR ATS and Microsoft 365,
covering areas like ERP Financial, Applicant Tracking System and Collaboration.
Smartbox Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and BambooHR.
Smartbox Group recently adopted applications including
Stripe Payments in 2021, Contentsquare in 2021 and Crazy Egg in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smartbox Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Smartbox Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smartbox Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.