San Diego, 92121, CA,
United States
SmartDrive Systems Technographics
SmartDrive Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SmartDrive Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 725 SmartDrive Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SmartDrive Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Greenhouse ATS for Applicant Tracking System in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SmartDrive Systems is running and its propensity to invest more and deepen its relationship with Oracle , Greenhouse , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SmartDrive Systems revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SmartDrive Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SmartDrive Systems Tech Stack and Enterprise Applications
SmartDrive Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, SmartDrive Systems implemented Oracle NetSuite ERP. The deployment is administered as a NetSuite OneWorld instance supporting 70 plus full-access users and five subsidiaries, establishing a centralized cloud ERP footprint for the company.
The implementation includes Advanced Revenue Management, SuiteBilling, Light Manufacturing, and Advanced Financials modules. Oracle NetSuite ERP is serving as the ERP Financial backbone, configured to manage complex revenue schedules, subscription and usage billing, manufacturing transactions at a light manufacturing scale, and consolidated financials across subsidiary entities.
Operational coverage centers on finance, revenue recognition, billing operations, and manufacturing operations, with administration responsibilities for user provisioning, role based access, billing rule configuration, and revenue schedule maintenance across the five subsidiaries. The OneWorld configuration supports subsidiary level segmentation while enabling unified financial reporting workflows.
Governance is anchored in a central admin model, where a dedicated administrator manages more than 70 full-access users and ongoing instance configuration and control. Controls focus on access governance, subsidiary configuration settings, and module specific configuration for SuiteBilling and Advanced Revenue Management to maintain consistent accounting and billing processes across entities.
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SmartDrive Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, SmartDrive Systems implemented Greenhouse ATS as its Applicant Tracking System to manage recruiting and talent acquisition. The Greenhouse ATS is embedded on SmartDrive Systems' corporate career site to publish job openings and to capture candidate applications directly through the website. The deployment supports the companys HR and talent acquisition functions for corporate hiring needs.
Configured capabilities align with standard Applicant Tracking System workflows, including job posting and career site integration, application intake and candidate tracking, pipeline management, interview scheduling, structured interview scorecards, and requisition workflows and approvals. The implementation centralizes hiring workflows within Greenhouse ATS and emphasizes career site branding and automated application routing to HR and recruiting teams.
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SmartDrive Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, SmartDrive Systems deployed Hubspot Live Chat on their website. The deployment uses Hubspot Live Chat within the Chatbots and Conversational AI category to capture inbound visitor interactions and enable real-time web engagement.
The implementation centers on a web-embedded chat widget configured for automated welcome messaging, canned responses, and conversation transcript capture. Typical Chatbots and Conversational AI capabilities such as guided conversational flows and embedded lead capture forms are configured to qualify visitors prior to human handoff.
Operationally the solution supports marketing and customer support workflows on the public site, with visitor engagement routed to staffed channels and handoff processes for follow-up. Governance focused on routing rules, transcript logging, and response accountability to convert web inquiries into actionable contacts.
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SmartDrive Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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SmartDrive Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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CRM | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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SmartDrive Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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SmartDrive Systems TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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SmartDrive Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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SmartDrive Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at SmartDrive Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO | CXO | Finance | ||||
| VP, Controller | VP | Finance |
Apps Being Evaluated by SmartDrive Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||