AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Smarter.Codes Tech Stack and Enterprise Applications

Smarter.Codes AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Smarter Codes Legacy Hybrid Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Smarter.Codes implemented Hybrid Chat on its public website. Smarter.Codes deployed Hybrid Chat as a Chatbots and Conversational AI application to support customer engagement and pre-sales inquiry handling via an embedded web conversational interface. The implementation uses a web-embedded chat widget architecture with conversational flows, session management, and natural language intent handling to automate FAQ resolution and lead capture. Configuration emphasizes hybrid handling with automated fallback to human agents for complex queries, and an administrative console for content updates, conversation routing rules, and basic conversational analytics. Operational ownership sits with the small internal product and support team, covering website-based customer support and inquiry qualification, with governance focused on dialogue content management and live agent handoff rules.
Smarter.Codes Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2020 2020
Smarter.Codes CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
Marketing Automation CRM 2022 2022
Tag Management CRM 2015 2015
Smarter.Codes ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2021 2021
Smarter.Codes IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Smarter.Codes CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Smarter.Codes

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Smarter.Codes Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smarter.Codes IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smarter.Codes digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Smarter.Codes Technographics
Smarter.Codes is a Professional Services organization based in India, with around 20 employees and annual revenues of $2.0 million.
Smarter.Codes operates a diverse technology stack with applications such as Hybrid Chat, Google Workspace (Formerly Google G-Suite) and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Smarter.Codes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Smarter Codes, Google and Contentsquare.
Smarter.Codes recently adopted applications including SendinBlue in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and Hybrid Chat in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smarter.Codes’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Smarter.Codes’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smarter.Codes technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.