Columbia Falls, 59912, MT,
United States
SmartLam North America Technographics
SmartLam North America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SmartLam North America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 SmartLam North America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SmartLam North America has purchased the following applications: Microsoft 365 for Collaboration in 2017, WooCommerce for eCommerce in 2020, Zoho Creator for Apps Development in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SmartLam North America is running and its propensity to invest more and deepen its relationship with Microsoft , Zoho Corp. , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SmartLam North America revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SmartLam North America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SmartLam North America Tech Stack and Enterprise Applications
SmartLam North America Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 SmartLam North America implemented Microsoft 365 to support Collaboration across the organization. The deployment for the 90 employee construction and real estate firm was oriented toward core collaboration use cases including enterprise email, team communication, and centralized document management. SmartLam North America uses Microsoft 365 on their website for external communication and content delivery tied to corporate outreach.
The implementation includes standard Microsoft 365 components such as Exchange Online for mail, Microsoft Teams for synchronous collaboration, and SharePoint and OneDrive for document libraries and content sharing, aligning with Collaboration functional workflows. Operational coverage spans project teams, operations, and corporate communications, with identity and access controls managed through Azure Active Directory and SharePoint permission models to govern document lifecycles and user access. Configuration and governance focus on role based permissions, site and team structure, and content management policies to support collaboration and secure information sharing.
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Collaboration | Collaboration |
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2019 | 2019 |
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SmartLam North America eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020 SmartLam North America implemented WooCommerce to power its eCommerce storefront on the corporate website. The implementation positions WooCommerce as the primary storefront application for selling engineered mass timber products online, and SmartLam North America WooCommerce eCommerce supports product listing, shopping cart, checkout, and order capture for commercial and retail buyers. The deployment is a web-hosted storefront integrated into the company site, configured for catalog management, pricing rules, and customer-facing product pages.
The architecture leverages standard WooCommerce modules including product catalog management, shopping cart and checkout workflows, order management, and basic inventory and shipping configuration, with an extensible plugin model used for payment gateway and shipping carrier integrations. Operational ownership sits with commercial operations and customer service teams, who manage catalog updates, order processing, and fulfillment workflows through the WooCommerce admin interface. Governance is implemented via site-level administrative roles and content publishing processes, aligning eCommerce configuration with sales and fulfillment functions without external system integrators noted.
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SmartLam North America PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Creator | Apps Development | PaaS | n/a | 2018 | 2019 |
In 2018, SmartLam North America implemented Zoho Creator. The Zoho Creator deployment is identified in the Apps Development category and was used to build two purpose built applications for the company.
SmartLam North America built a production management application and an inventory management application on Zoho Creator. The production management application captures production workflows and job status from the shop floor, while the inventory management application tracks material movements, stock levels, and lot level control across manufacturing processes. Together these applications provide end to end visibility and control of every production process.
The implementation covers SmartLam manufacturing facilities in Columbia Falls and Dothan, extending operational coverage to production, inventory and warehouse functions. Business functions impacted include manufacturing operations, production planning and warehouse management, with data and process orchestration centralized on the Zoho Creator platform.
Rollout focused on standardizing workflows and consolidating production and inventory data into the two Zoho Creator applications. The stated outcome is improved end to end visibility and control of every production process, which has made work easier for all concerned.
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Transactional Email | PaaS |
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2020 | 2020 |
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SmartLam North America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SmartLam North America CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at SmartLam North America
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Apps Being Evaluated by SmartLam North America Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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