Fresno, 93725, CA,
United States
Smartway Express Technographics
Smartway Express Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smartway Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 185 Smartway Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smartway Express has purchased the following applications: Koerber TMS for Real-Time Transportation Visibility in 2018, CallRail Call Tracking for Call Tracking and Recording in 2019, GoDaddy for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smartway Express is running and its propensity to invest more and deepen its relationship with Koerber AG , CallRail , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smartway Express revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smartway Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smartway Express Tech Stack and Enterprise Applications
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Koerber AG | Legacy | Koerber TMS | Real-Time Transportation Visibility | SCM | n/a | 2018 | 2018 |
In 2018, Smartway Express implemented Koerber TMS to deliver Real-Time Transportation Visibility across its trucking operations. The Koerber TMS deployment focused on centralizing real-time event streams and automating dispatch workflows to improve operational control for dispatch and field operations.
Koerber TMS was configured to ingest real-time vehicle telemetry and normalize event data for use in dispatch orchestration, route execution monitoring, and operational alerting. Configuration emphasized workflow automation for dispatch assignment and exception handling, aligning system workflows with Smartway Express operational procedures.
The implementation included an explicit integration with Samsara to stream telematics and sensor data into Koerber TMS, enabling live location, status, and exception feeds to the TMS dashboards and dispatch engine. That integration created a continuous data loop between vehicle telematics and the Koerber TMS visibility layer, supporting real-time decisioning.
Implementation governance combined vendor-led technical support from both Körber and Samsara with Smartway Express operational owners to accelerate cutover and testing. The customer reported that support from Samsara and Körber made the process seamless, the integration fully automated the dispatch process, and it delivered data back into a real-time atmosphere, according to Timothy Layhee, Director of Business Development of SmartWay Express, Inc.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, Smartway Express implemented CallRail Call Tracking on its website as a Call Tracking and Recording deployment to capture inbound phone leads originating from digital channels. The implementation was delivered as a web instrumented solution that attaches dynamic tracking numbers to sessions and captures call metadata for attribution and analysis.
The CallRail Call Tracking deployment used standard call tracking capabilities including call attribution, call recording, session level analytics, and timestamped call logs to enrich lead records and inform downstream handling. Operational scope was focused on the corporate website and impacted marketing and customer service workflows, with governance oriented around marketing owned tagging rules and operations managed call handling processes.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016 Smartway Express implemented GoDaddy for its website. Smartway Express used GoDaddy as Application Hosting and Computing Services to provision website hosting, domain registration, and DNS management for its customer facing web presence.
The deployment centralizes web hosting and domain administration on the GoDaddy platform, with site content and hosting configuration managed through the company’s GoDaddy account. GoDaddy functions as the Application Hosting and Computing Services layer for Smartway Express, supporting the customer facing website and public digital contact channels.
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IT Decision Makers and Key Stakeholders at Smartway Express
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Smartway Express Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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