SMBC Taipei Branch
3F, Walsin Lihwa Xinyi Building, No.1 Songzhi Road, Xinyi District,
Taipei, 11047,
Taiwan
Taipei, 11047,
Taiwan
886 2 2720 8100
Banking and Financial Services
SMBC Taipei Branch Technographics
SMBC Taipei Branch Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SMBC Taipei Branch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 SMBC Taipei Branch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SMBC Taipei Branch has purchased the following applications: Temenos T24 for Core Banking in 2008, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2020, R3 Corda Blockchain Platform for Blockchain Platform in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SMBC Taipei Branch is running and its propensity to invest more and deepen its relationship with Temenos , LivePerson , R3 Corda or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SMBC Taipei Branch revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SMBC Taipei Branch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SMBC Taipei Branch Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008 SMBC Taipei Branch implemented Temenos T24 as its Core Banking platform. The PMO of the T24 system project at SMBC Taipei Branch directed the program across the bank’s retail and corporate banking functions, establishing the project governance, testing cadence, and cutover sequencing required for a branch-focused core deployment.
The Temenos T24 implementation centered on core modules typical of Core Banking systems, including deposit and current account management, loan lifecycle processing, payments posting, general ledger posting, and customer master data management, with configuration for account servicing, interest calculation, and posting workflows. The PMO led requirements configuration, system testing, data migration planning, and end-user training, while operational ownership for application administration and ongoing configuration was assigned to the bank’s IT and operations teams for branch-level production support.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, SMBC Taipei Branch deployed LivePerson Conversational Cloud on its website. SMBC Taipei Branch uses LivePerson Conversational Cloud as its Chatbots and Conversational AI platform to manage web-based customer interactions, query triage, and front-office support for retail banking customers. The deployment is focused on the public website channel and implements conversational agents for session persistence and routing to human agents where escalation is required.
The LivePerson Conversational Cloud implementation includes intent recognition, automated response flows, conversational routing, and analytics to monitor engagement and conversation health. Configuration and operational controls include an administrative console for content and model tuning, agent handover workflows, and tooling for conversation reporting, with operational ownership residing in digital channels and contact center teams. No external system integrations were specified in the source information.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| R3 Corda | Legacy | R3 Corda Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2017 | 2017 |
In 2017 SMBC Taipei Branch implemented the R3 Corda Blockchain Platform to support bank-to-bank contract negotiation workflows. This implementation aligned the branch with a consortium effort in which Nomura Holdings, Daiwa Securities, Mizuho Financial Group and Sumitomo Mitsui Banking Corporation used R3’s Corda to streamline an ISDA Master Agreement negotiation, highlighting the application of the platform to derivatives legal workflow automation.
The R3 Corda Blockchain Platform was configured to model ISDA Master Agreement lifecycle states, smart contract logic for conditional acceptance and version control, and point-to-point transactional flows that preserve counterparty privacy. Deployment followed Corda’s node-based architecture with notary services to enforce uniqueness and privacy controls, and the implementation emphasized contract state management, ledger immutability, and permissioned access controls consistent with a Banking and Financial Services use case.
Operational scope focused on derivatives trading desks, legal and middle-office functions at SMBC Taipei Branch and coordination with participating institutions under a consortium governance model. Governance workstreams redefined negotiation and sign-off processes, introduced permissioned ledger access for counterparties, and established operational procedures for contract lifecycle orchestration on the Blockchain Platform, with the explicit objective of streamlining ISDA Master Agreement negotiation.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2009 | 2010 |
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Treasury Management | TRM |
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2008 | 2009 |
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Treasury Management | TRM |
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2004 | 2004 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at SMBC Taipei Branch
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SMBC Taipei Branch Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SMBC Taipei Branch IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SMBC Taipei Branch digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD SMBC Taipei Branch Technographics
SMBC Taipei Branch is a Banking and Financial Services organization based in Taiwan,
with around 150 employees and annual revenues of $30.0 million.
SMBC Taipei Branch operates a diverse technology stack with applications such as
Temenos T24, LivePerson Conversational Cloud and R3 Corda Blockchain Platform,
covering areas like Core Banking, Chatbots and Conversational AI and Blockchain Platform.
SMBC Taipei Branch has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Temenos, LivePerson and R3 Corda.
SMBC Taipei Branch recently adopted applications including
Akamai CDN in 2021, LivePerson Conversational Cloud in 2020 and Adobe Analytics Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SMBC Taipei Branch’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SMBC Taipei Branch’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SMBC Taipei Branch technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.