Markham, L3R 1A9, ON,
Canada
Smith and Long Technographics
Smith and Long Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smith and Long and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 260 Smith and Long employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smith and Long has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2022, Criterion Payroll for Payroll in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smith and Long is running and its propensity to invest more and deepen its relationship with Acumatica , Criterion , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smith and Long revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smith and Long intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smith and Long Tech Stack and Enterprise Applications
Smith and Long ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Smith and Long implemented Acumatica Cloud ERP as an ERP Financial deployment to support its construction and commercial service operations in Toronto, Ontario. The rollout targeted project accounting and core financial workflows used by project coordinators, accounts payable, and project managers to support scheduling, dispatch and billing across active construction and service projects.
The implementation configured Acumatica Cloud ERP modules for project accounting, time and expense capture, accounts payable, sales order and purchase order processing, and billing and invoicing. Acumatica Cloud ERP was used to enter and review technician hours, create and issue purchase orders, sales orders and invoices, and to maintain project budgets and monitor expenditures for individual jobs.
Operational use ran alongside QuickBooks for project tracking and data entry, with Acumatica Cloud ERP serving as the primary system for document issuance and project financial controls. System coverage included project management, procurement, accounts payable, field technicians and vendor registration workflows, while coordinators maintained daily communications with clients, technicians and subcontractors through the platform.
Governance and process changes emphasized tighter coordination between project coordinators and the accounts payable team and the adoption of spreadsheet based tracking to remediate billing discrepancies and improve data accuracy. Documented outcomes from the deployment included an 80% reduction in the billing backlog, management of 24 projects with budgets ranging from 80,000 to 750,000, and an 87% subcontractor registration success rate.
|
Smith and Long HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criterion | Legacy | Criterion Payroll | Payroll | HCM | n/a | 2022 | 2023 |
In 2022, Smith and Long deployed Criterion Payroll, a Payroll application from the Sage HCM family, to manage complex multi union payroll across Canada. The implementation targeted construction and real estate payroll complexities for a 260 person organization, aligning payroll and HR functions under Criterion Payroll and associated HR modules.
The deployment configured the Payroll and HR modules to support certified rate table features for collective bargaining agreements, standardize pay rule logic, and automate recurring payroll calculations. Configuration emphasized certified rate tables for CBAs and enhanced reporting capabilities to surface union specific pay elements and compliance checks.
Criterion Payroll was integrated with Acumatica to synchronize workforce data and financial postings, enabling payroll inputs and accounting entries to flow between the HR payroll layer and the company ERP. Operational coverage included payroll and HR departments across Canadian sites, with the integration supporting payroll processing cycles and downstream financial reconciliation.
Governance and process work focused on formalizing payroll rules and rate certification workflows to reduce manual rate lookups and improve auditability. The case study reports faster, more reliable payroll cycles, reduced payroll processing time, and stronger compliance through certified rate table features and improved reporting.
|
Smith and Long Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Smith and Long implemented Microsoft 365 for Collaboration. Public evidence on the company website indicates an organization-wide Microsoft 365 tenant was adopted to standardize collaboration tooling. The deployment leverages core Microsoft 365 capabilities including cloud email, SharePoint Online document libraries, OneDrive file sync and Microsoft Teams for real-time communications and coordination. Smith and Long Microsoft 365 Collaboration supports project collaboration, document management and team communications across its construction and real estate business functions.
The implementation follows a cloud SaaS tenant architecture with centralized identity and access management and provisioned Office applications for knowledge workers and field staff. Configuration likely included SharePoint site collections structured for project delivery, Teams channels aligned to project teams, mailbox provisioning and file synchronization, with governance controls for document versioning and access rights. Operational coverage spans corporate office functions and project teams, with configuration focused on document workflows, scheduling and communications rather than bespoke integrations. Governance emphasized role based access and site level lifecycle policies to align collaboration with construction project processes.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Smith and Long CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
Smith and Long IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Smith and Long
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Smith and Long Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||