Cincinnati, 45202, OH,
United States
Smith's Food And Drug Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Smith's Food And Drug and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Smith's Food And Drug employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smith's Food And Drug has purchased the following applications: Ricoh Invoice Automation for AP Automation in 2020, Akamai mPulse for Application Performance Management in 2021, Akamai CDN for Content Delivery Network in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smith's Food And Drug is running and its propensity to invest more and deepen its relationship with Ricoh , Akamai , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smith's Food And Drug revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smith's Food And Drug intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Ricoh | Legacy | Ricoh Invoice Automation | AP Automation | ERP Financial Management | n/a | 2020 | 2020 | In 2020, Smith's Food And Drug implemented Ricoh Invoice Automation. Ricoh Invoice Automation was deployed as an AP Automation solution to centralize electronic invoice intake and routing for corporate accounts payable. The deployment focused on invoice capture, optical character recognition and data extraction, automated line level matching, exception management and configurable approval workflows. The implementation included document indexing, rules-based validation and audit trail capabilities typical of AP Automation, with configuration of vendor mapping and invoice templates to reflect retail supplier formats. Integrations were established with procurement operations including the E-Pro ordering environment, and with core accounting and payroll systems to support payable posting and reconciliations. Operational coverage targeted corporate finance and accounts payable teams that support Smith's network of over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming, and provisioned shared inboxes and role based access for store accounting and service desk personnel. Governance emphasized defined approval chains and exception escalation workflows, with role permissions and audit logging to support compliance and record retention. Rollout and configuration activities centered on aligning invoice validation rules to retail purchasing patterns and integrating Ricoh Invoice Automation with existing procure to pay processes used by store and back office staff. |
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2021 | 2021 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai CDN | Content Delivery Network | IaaS | n/a | 2016 | 2016 |
CRM
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Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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