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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Smokemart & GiftBox & Vape Square
Location
25 Elizabeth Street,
Melbourne, 3000, VIC,
Australia
Website
https://www.smokemart.com.au/
Phone
61 3 8388 3374
Artw industry
Retail
Employee
Revenue

Smokemart & GiftBox & Vape Square Technographics

Smokemart & GiftBox & Vape Square Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Smokemart & GiftBox & Vape Square and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Smokemart & GiftBox & Vape Square employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Smokemart & GiftBox & Vape Square has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Shopify for eCommerce in 2015, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Smokemart & GiftBox & Vape Square is running and its propensity to invest more and deepen its relationship with Microsoft , Shopify , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Smokemart & GiftBox & Vape Square revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smokemart & GiftBox & Vape Square intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Smokemart & GiftBox & Vape Square Tech Stack and Enterprise Applications

Smokemart & GiftBox & Vape Square ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP n/a 2019 2020
In 2019, Smokemart & GiftBox & Vape Square implemented Microsoft Dynamics 365 for Finance and Operations, deploying an ERP Financial platform to consolidate finance operations across its Australian retail network. The rollout addressed the company scale, operating with approximately 1,000 employees and AU 200,000,000 in revenue, and focused on centralizing transactional finance for retail and corporate accounting. The Microsoft Dynamics 365 for Finance and Operations implementation concentrated on core financial modules, including general ledger, accounts payable, accounts receivable, cash management, and statutory reporting. Configuration work emphasized a standardized chart of accounts, multi-entity accounting, and automation of period close workflows consistent with ERP Financial capabilities. Operational coverage extended across finance, procurement accounting, and inventory accounting processes for Smokemart & GiftBox & Vape Square stores and corporate finance teams in Australia. The deployment used Microsoft Dynamics 365 for Finance and Operations to centralize journal orchestration and intercompany processing, aligning transactional finance workflows across retail sites. Governance changes accompanied the system deployment, introducing centralized finance controls, role based access within the application, and formal change management for chart of accounts and close procedures. The program was led as a Microsoft Dynamics 365 ERP transformation and established system ownership and standard operating procedures across finance and operations stakeholders.
Smokemart & GiftBox & Vape Square eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopify Legacy Shopify eCommerce eCommerce n/a 2015 2015
In 2015, Smokemart & GiftBox & Vape Square implemented Shopify to operate its online storefront. The company uses Shopify on their website to deliver eCommerce capabilities for its Australian retail business. The Shopify implementation centers on core storefront functionality, including hosted product catalog management, SKU and variant handling, customer accounts, shopping cart and checkout flows, storefront content management, discount and promotion configuration, and order management. Shopify is the operational platform for online merchandising and transaction processing on the customer-facing site. Deployment follows a cloud hosted SaaS architecture with Shopify managing hosting, security, and platform availability, and the storefront presented through theme driven templates and responsive front end components. The implementation leverages Shopify native extensibility for apps and APIs to support custom storefront behaviors and administrative workflows. Operational ownership is positioned within digital commerce and merchandising functions, using Shopify to run online sales, product presentation, catalog updates, and customer order workflows across the Australian website. Governance focuses on content and catalog control, checkout configuration, and administrative role separation to manage the online channel.
eCommerce eCommerce 2019 2019
Smokemart & GiftBox & Vape Square CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2019 2019
In 2019, Smokemart & GiftBox & Vape Square deployed Hotjar as a Customer Experience application on its public ecommerce site smokemart.com.au. The implementation targeted the primary storefront, product and category pages, and key checkout flows to capture qualitative behavioral signals for digital experience teams. Hotjar was implemented via the vendor JavaScript page tag embedded in front end templates, enabling session recordings, heatmaps, funnel analysis, and on site feedback widgets that are typical for Customer Experience tooling. Configuration emphasized page level instrumentation and grouping for UX analysis, with privacy controls and sampling strategies applied to align with regional data handling expectations. Operationally the Hotjar deployment was positioned to serve digital merchandising, UX research, customer support, and web analytics stakeholders by surfacing session level behavior and on site feedback. Governance was centered on centralized tagging in the site codebase, staged rollout across page families, and role based access to Hotjar dashboards to control visibility and support iterative experience optimization.
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Smokemart & GiftBox & Vape Square ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Remote Monitoring and Management ITSM 2020 2020
Smokemart & GiftBox & Vape Square IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Smokemart & GiftBox & Vape Square CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Smokemart & GiftBox & Vape Square

First Name Last Name Title Function Department Email Phone
ERP & POS Transformation Manager Manager IT
Show All Contacts

Apps Being Evaluated by Smokemart & GiftBox & Vape Square Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smokemart & GiftBox & Vape Square IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smokemart & GiftBox & Vape Square digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Smokemart & GiftBox & Vape Square Technographics
Smokemart & GiftBox & Vape Square is a Retail organization based in Australia, with around 1000 employees and annual revenues of $200.0 million.
Smokemart & GiftBox & Vape Square operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Shopify and Hotjar, covering areas like ERP Financial, eCommerce and Customer Experience.
Smokemart & GiftBox & Vape Square has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Shopify and Contentsquare.
Smokemart & GiftBox & Vape Square recently adopted applications including Google Identity Platform in 2021, ActiveCampaign in 2020 and TeamViewer in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smokemart & GiftBox & Vape Square’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Smokemart & GiftBox & Vape Square’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smokemart & GiftBox & Vape Square technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.