Hyderabad, 500016,
India
Snaptics Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Snaptics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Snaptics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Snaptics has purchased the following applications: Edze Soft Sales Infinity CRM for CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Snaptics is running and its propensity to invest more and deepen its relationship with Edze Soft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Snaptics revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Snaptics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edze Soft | Legacy | Edze Soft Sales Infinity CRM | CRM | CRM | n/a | 2023 | 2023 |
In 2023, Snaptics implemented Edze Soft Sales Infinity CRM, a CRM, to support telemarketing operations based in Hyderabad, India. The implementation targeted the agency's telesales function within a 150 employee professional services firm, and a third-party app distribution page quoted a testimonial naming Snaptics as a user. The testimonial specifically praised Sales Infinity for tracking telemarketing staff and for SIM based calling to improve operational efficiency.
Deployment emphasized call management, SIM based calling, and multi-channel communication modules within Edze Soft Sales Infinity CRM, with configuration for call logging, agent activity tracking, SIM controls, and campaign orchestration consistent with CRM driven telesales workflows. Integrations with other enterprise systems were not specified in the source, so operational coverage appears focused on the Hyderabad telemarketing site and on sales and telesales business functions. Governance shifted toward centralized agent tracking and campaign reporting to support daily supervision of telemarketing staff as described in the testimonial. No implementation partner or quantified outcomes were provided in the source.
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