Paris, 75015,
France
SoftBank Robotics Europe Technographics
SoftBank Robotics Europe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SoftBank Robotics Europe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 SoftBank Robotics Europe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SoftBank Robotics Europe has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Zoominfo Platform for Account Based Marketing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SoftBank Robotics Europe is running and its propensity to invest more and deepen its relationship with HubSpot , Google , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SoftBank Robotics Europe revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SoftBank Robotics Europe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SoftBank Robotics Europe Tech Stack and Enterprise Applications
SoftBank Robotics Europe AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, SoftBank Robotics Europe implemented Hubspot Live Chat on its corporate website as a customer engagement layer within the Chatbots and Conversational AI category. The deployment centralized web based conversational engagement to support customer support, inbound sales, and marketing lead capture across the organization. Hubspot Live Chat was used to manage real time visitor interactions and asynchronous messaging initiated from product and support pages.
Configuration centered on a web embedded chat widget, session routing to departmental queues, and canned response flows to standardize initial contact handling. The implementation included form based contact capture and conversation logging to support follow up workflows and operational handoffs between marketing and support teams. Governance established operational ownership by customer facing teams and standardized response templates to maintain consistent conversational handling.
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SoftBank Robotics Europe Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, SoftBank Robotics Europe implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The rollout targeted the companywide user base of roughly 400 employees, provisioned as a cloud native, domain-managed Google Workspace tenant hosted by Google and administered through the Google Workspace admin console.
Configuration centered on core Google Workspace capabilities, including Gmail for corporate email, Google Calendar for scheduling, Google Drive with Docs and Sheets for collaborative document creation and storage, and Google Meet for virtual conferencing. Administrative configuration emphasized account provisioning, group management, shared drives and basic mobile device management to control access and collaboration flows.
Operational coverage focused on engineering, product and corporate support functions within the France-based organization, consolidating messaging and document collaboration onto the Google Workspace platform. The company website indicates active use of Google Workspace, and governance was managed via centralized admin controls and group-based access policies to standardize collaboration across departments.
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SoftBank Robotics Europe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021, SoftBank Robotics Europe implemented Zoominfo Platform to enable Account Based Marketing capabilities on their website. The deployment embedded Zoominfo Platform website prospecting and contact enrichment functionality to support targeted account identification and qualification across inbound web traffic.
Configuration emphasized firmographic and contact data enrichment, intent signal capture on corporate web properties, and account scoring workflows consistent with the Account Based Marketing category, enabling marketing and sales functions to prioritize outreach and orchestrate account-centric campaigns. Operational scope focused on corporate web properties and demand generation workflows, with governance structured around shared lead qualification criteria, data hygiene procedures, and staged activation of account lists and campaign segments.
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SoftBank Robotics Europe TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2012 | 2012 |
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SoftBank Robotics Europe PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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SoftBank Robotics Europe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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SoftBank Robotics Europe CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at SoftBank Robotics Europe
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by SoftBank Robotics Europe Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||