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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

SoftBank Robotics Europe Tech Stack and Enterprise Applications

SoftBank Robotics Europe AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, SoftBank Robotics Europe implemented Hubspot Live Chat on its corporate website as a customer engagement layer within the Chatbots and Conversational AI category. The deployment centralized web based conversational engagement to support customer support, inbound sales, and marketing lead capture across the organization. Hubspot Live Chat was used to manage real time visitor interactions and asynchronous messaging initiated from product and support pages. Configuration centered on a web embedded chat widget, session routing to departmental queues, and canned response flows to standardize initial contact handling. The implementation included form based contact capture and conversation logging to support follow up workflows and operational handoffs between marketing and support teams. Governance established operational ownership by customer facing teams and standardized response templates to maintain consistent conversational handling.
SoftBank Robotics Europe Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
In 2016, SoftBank Robotics Europe implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The rollout targeted the companywide user base of roughly 400 employees, provisioned as a cloud native, domain-managed Google Workspace tenant hosted by Google and administered through the Google Workspace admin console. Configuration centered on core Google Workspace capabilities, including Gmail for corporate email, Google Calendar for scheduling, Google Drive with Docs and Sheets for collaborative document creation and storage, and Google Meet for virtual conferencing. Administrative configuration emphasized account provisioning, group management, shared drives and basic mobile device management to control access and collaboration flows. Operational coverage focused on engineering, product and corporate support functions within the France-based organization, consolidating messaging and document collaboration onto the Google Workspace platform. The company website indicates active use of Google Workspace, and governance was managed via centralized admin controls and group-based access policies to standardize collaboration across departments.
SoftBank Robotics Europe CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoominfo Legacy Zoominfo Platform Account Based Marketing CRM n/a 2021 2021
In 2021, SoftBank Robotics Europe implemented Zoominfo Platform to enable Account Based Marketing capabilities on their website. The deployment embedded Zoominfo Platform website prospecting and contact enrichment functionality to support targeted account identification and qualification across inbound web traffic. Configuration emphasized firmographic and contact data enrichment, intent signal capture on corporate web properties, and account scoring workflows consistent with the Account Based Marketing category, enabling marketing and sales functions to prioritize outreach and orchestrate account-centric campaigns. Operational scope focused on corporate web properties and demand generation workflows, with governance structured around shared lead qualification criteria, data hygiene procedures, and staged activation of account lists and campaign segments.
CRM CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
SoftBank Robotics Europe TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2012 2012
SoftBank Robotics Europe PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2020 2020
SoftBank Robotics Europe IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2016 2016
Cloud Storage IaaS 2018 2018
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2018 2018
SoftBank Robotics Europe CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at SoftBank Robotics Europe

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by SoftBank Robotics Europe Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SoftBank Robotics Europe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SoftBank Robotics Europe digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SoftBank Robotics Europe Technographics
SoftBank Robotics Europe is a Manufacturing organization based in France, with around 400 employees and annual revenues of $100.0 million.
SoftBank Robotics Europe operates a diverse technology stack with applications such as Hubspot Live Chat, Google Workspace (Formerly Google G-Suite) and Zoominfo Platform, covering areas like Chatbots and Conversational AI, Collaboration and Account Based Marketing.
SoftBank Robotics Europe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, Google and Zoominfo.
SoftBank Robotics Europe recently adopted applications including Zoominfo Platform in 2021, Salesforce Marketing Cloud in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SoftBank Robotics Europe’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SoftBank Robotics Europe’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SoftBank Robotics Europe technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.