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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Sohonet Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
Online Meeting Scheduling Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kapta Legacy Kapta Customer Engagement, Customer Data Platform CRM n/a 2020 2020
In 2020, Sohonet implemented Kapta to structure and optimise account planning for large key accounts across its global media and production services business. The rollout positioned Kapta as a Customer Engagement,Customer Data Platform to centralize account intelligence and formalize strategic relationship management across the organization. Deployment focused on Kapta modules aligned to account planning and Voice of Customer capabilities, with configuration to capture strategic account plans, stakeholder maps, and customer feedback workflows. Kapta was used to formalize planning artifacts and recurring engagement cadences, enabling standardized account review templates and relationship health tracking that are common in Customer Engagement,Customer Data Platform implementations. Operational coverage included Sohonet’s global account management and customer success teams, concentrating on large strategic customers in media and production services. The implementation emphasized cross-functional adoption for sales and service executives, with data and plan access scoped to account teams and regional stakeholders to support coordinated relationship management. Governance changes instituted during the Kapta program included defined account ownership, scheduled executive review cadences, and standardized account planning processes to align resources and escalation paths. Kapta reports the work helped nearly triple revenue from key account relationship management, reflecting a measurable outcome attributed to the account planning and Voice of Customer capabilities implemented.
Customer Experience CRM 2019 2019
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Analytics, Lead Generation CRM 2021 2021
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Twilio Legacy Twilio Sendgrid Transactional Email PaaS n/a 2016 2016
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Sohonet
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sohonet Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sohonet Technographics

Sohonet is a Media organization based in United Kingdom, with around 61 employees and annual revenues of $12.7 million.

Sohonet operates a diverse technology stack with applications such as Zoom, Kapta and Twilio Sendgrid, covering areas like Audio Video and Web Conferencing, Customer Engagement, Customer Data Platform and Transactional Email.

Sohonet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoom Video Communications, Kapta and Twilio.

Sohonet recently adopted applications including Slack Connect in 2022, Zoominfo Clickagy in 2022 and Crazy Egg in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Sohonet’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Sohonet’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Sohonet technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.