AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Solita Tech Stack and Enterprise Applications

Solita AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Solita implemented Hubspot Live Chat on its public website. The Hubspot Live Chat implementation is part of the Chatbots and Conversational AI category and provides an embedded chat widget for real-time visitor engagement and conversational lead capture. The deployment uses proactive messaging and configurable conversational flows to qualify inbound visitors and present routing options before human handoff. The implementation is focused on the primary corporate site and on web-based conversational interfaces for external visitors. Hubspot Live Chat captures contact details and chat transcripts into the platform's contact records and routes conversations to client-facing teams, aligning usage with sales, marketing, and customer service workflows. Configuration emphasized widget placement, canned responses, availability scheduling, and handoff rules to ensure consistent routing and conversation logging. Governance and operational ownership rest with the digital marketing team, which maintains chat scripts, availability rules, and transcript retention for follow-up and auditing purposes.
Solita Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, Solita implemented Cisco Webex Meetings as its primary Audio Video and Web Conferencing application and is using Cisco Webex Meetings on its public website. The deployment uses the cloud-hosted Webex service to provide browser-based join flows and media streaming, enabling voice, video, screen sharing, and recording capabilities consistent with Audio Video and Web Conferencing platforms. The implementation appears provisioned for organization-wide collaboration across professional services teams, with meeting scheduling and join links surfaced through the website and internal client applications. Configuration and user provisioning are handled through Solita's IT administration, aligning meeting access, browser compatibility, and conferencing feature sets to support client engagement and internal collaboration workflows.
Collaboration Collaboration 2019 2019
Solita Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AddSearch Legacy AddSearch Site Search Application, Web and Enterprise Search Content Management n/a 2016 2016
In 2016, Solita implemented AddSearch Site Search. The AddSearch Site Search implementation is classified in the Application, Web and Enterprise Search category and was provisioned to index and surface content on Solita's public website. The deployment uses a hosted AddSearch Site Search configuration with site crawling and client-side search widget instrumentation to provide relevance tuning, autocomplete, search UI rendering, and search analytics. Configuration and relevance controls are managed through the vendor console, with crawl scheduling and content inclusion rules applied at the site level to align search behavior with marketing and web operations. The implementation centrally supports Solita's marketing and digital experience functions while operational ownership resides with web operations and content stakeholders who manage relevance and indexing policies.
Solita CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Experience CRM 2015 2015
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2021 2021
Solita ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Solita PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2019 2019
Solita IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2022 2022
Solita CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Solita

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Solita Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Solita IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Solita digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Solita Technographics
Solita is a Professional Services organization based in Finland, with around 147 employees and annual revenues of $20.0 million.
Solita operates a diverse technology stack with applications such as Hubspot Live Chat, Cisco Webex Meetings and AddSearch Site Search, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
Solita has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, Cisco Systems and AddSearch.
Solita recently adopted applications including Microsoft Entra ID (formerly Azure Active Directory) in 2023, Cloudflare CDN in 2022 and Cisco Webex Meetings in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Solita’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Solita’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Solita technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.