Tampere, 33210,
Finland
Solita Technographics
Solita Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Solita and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 147 Solita employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Solita has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, AddSearch Site Search for Application, Web and Enterprise Search in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Solita is running and its propensity to invest more and deepen its relationship with HubSpot , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Solita revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Solita intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Solita Tech Stack and Enterprise Applications
Solita AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Solita implemented Hubspot Live Chat on its public website. The Hubspot Live Chat implementation is part of the Chatbots and Conversational AI category and provides an embedded chat widget for real-time visitor engagement and conversational lead capture. The deployment uses proactive messaging and configurable conversational flows to qualify inbound visitors and present routing options before human handoff. The implementation is focused on the primary corporate site and on web-based conversational interfaces for external visitors.
Hubspot Live Chat captures contact details and chat transcripts into the platform's contact records and routes conversations to client-facing teams, aligning usage with sales, marketing, and customer service workflows. Configuration emphasized widget placement, canned responses, availability scheduling, and handoff rules to ensure consistent routing and conversation logging. Governance and operational ownership rest with the digital marketing team, which maintains chat scripts, availability rules, and transcript retention for follow-up and auditing purposes.
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Solita Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Solita implemented Cisco Webex Meetings as its primary Audio Video and Web Conferencing application and is using Cisco Webex Meetings on its public website. The deployment uses the cloud-hosted Webex service to provide browser-based join flows and media streaming, enabling voice, video, screen sharing, and recording capabilities consistent with Audio Video and Web Conferencing platforms.
The implementation appears provisioned for organization-wide collaboration across professional services teams, with meeting scheduling and join links surfaced through the website and internal client applications. Configuration and user provisioning are handled through Solita's IT administration, aligning meeting access, browser compatibility, and conferencing feature sets to support client engagement and internal collaboration workflows.
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Collaboration | Collaboration |
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2019 | 2019 |
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Solita Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AddSearch | Legacy | AddSearch Site Search | Application, Web and Enterprise Search | Content Management | n/a | 2016 | 2016 |
In 2016, Solita implemented AddSearch Site Search. The AddSearch Site Search implementation is classified in the Application, Web and Enterprise Search category and was provisioned to index and surface content on Solita's public website.
The deployment uses a hosted AddSearch Site Search configuration with site crawling and client-side search widget instrumentation to provide relevance tuning, autocomplete, search UI rendering, and search analytics. Configuration and relevance controls are managed through the vendor console, with crawl scheduling and content inclusion rules applied at the site level to align search behavior with marketing and web operations. The implementation centrally supports Solita's marketing and digital experience functions while operational ownership resides with web operations and content stakeholders who manage relevance and indexing policies.
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Solita CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Solita ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Solita PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Solita IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Solita CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Solita
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Solita Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||