Somos CRM Services
Av. Brigadeiro Faria Lima, 3144 - 3. Andar | Itaim Bibi,
Sao Paulo, 04538-132,
Brazil
Sao Paulo, 04538-132,
Brazil
55 11-3568-2886
Professional Services
Somos CRM Services Technographics
Somos CRM Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Somos CRM Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 71 Somos CRM Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Somos CRM Services has purchased the following applications: Gupy Recruitment Software for Recruiting in 2022, Hubspot Live Chat for Chatbots and Conversational AI in 2022, TOTVS CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Somos CRM Services is running and its propensity to invest more and deepen its relationship with Gupy , HubSpot , TOTVS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Somos CRM Services revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Somos CRM Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Somos CRM Services Tech Stack and Enterprise Applications
Somos CRM Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gupy | Legacy | Gupy Recruitment Software | Recruiting | HCM | n/a | 2022 | 2022 |
In 2022, Somos CRM Services deployed Gupy Recruitment Software as its Recruiting solution, embedding the application on the public careers section of crmservices.com.br. The implementation places Gupy Recruitment Software as the primary web-facing channel for candidate intake and sourcing for the company’s hiring activity.
Configuration centers on career site integration and applicant tracking, leveraging standard Recruiting capabilities such as job posting lifecycle management, candidate application intake, and configurable screening workflows. Gupy Recruitment Software is used to structure application forms and capture candidate records, enabling recruiters to manage requisitions and progress candidates through defined review stages within the platform.
Operational coverage is focused on HR and recruiting functions at Somos CRM Services, with hiring teams accessing Gupy Recruitment Software through the corporate website to submit and triage applicants. Governance is realized through centralized job posting and application review workflows configured inside Gupy Recruitment Software, aligning recruiter access and requisition stages to the company’s hiring process.
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Somos CRM Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Somos CRM Services implemented Hubspot Live Chat on its public website. The deployment places Hubspot Live Chat squarely within the company’s Chatbots and Conversational AI footprint to enable real-time visitor engagement and initial lead qualification. Hubspot Live Chat is configured as an on-page widget across primary site pages to capture prospect contact details and surface inquiries to commercial teams.
The implementation is operated by sales and client services teams, aligning conversational routing and templated responses to common service and sales workflows. Technical deployment uses the Hubspot Live Chat widget embedded in site pages and channels conversations into HubSpot conversation tools for centralized handling, creating a single inbox for web-originated interactions. Governance emphasis centers on standardizing greeting scripts and response ownership to ensure consistent customer-facing behavior across teams.
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Somos CRM Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TOTVS | Legacy | TOTVS CRM | CRM | CRM | n/a | 2019 | 2020 |
In 2019, Somos CRM Services implemented TOTVS CRM to centralize client relationship and service delivery tracking. The deployment targeted the company’s professional services operations that build and maintain WEB customizations for customers using the TOTVS RM software, aligning client engagement, sales opportunity management, and service ticketing workflows. TOTVS CRM served as the primary CRM application for managing contacts, accounts, and opportunity pipelines across the organization within the CRM category.
The implementation encompassed contact and account management, opportunity management, service case tracking, configurable workflows, and operational dashboards typical of the CRM category. Somos CRM Services configured TOTVS CRM alongside bespoke web front-end components they develop, so the application interacts with customers’ WEB customization layers tied to TOTVS RM. Configuration work prioritized extensible data models and API interfaces to enable record synchronization and aligned customer master data between TOTVS CRM and the WEB customizations.
Operational ownership remained with Somos CRM Services’ internal development and services teams, who perform ongoing maintenance and iterative configuration for each client deployment. Governance emphasized change control for custom WEB modules and versioned releases of the TOTVS CRM configuration to accommodate customers using the WEB customization for TOTVS RM. The rollout approach was executed client by client and integrated configuration management with support and delivery functions to keep CRM records aligned with the web customizations.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Somos CRM Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Somos CRM Services
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Somos CRM Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Somos CRM Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Somos CRM Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Somos CRM Services Technographics
Somos CRM Services is a Professional Services organization based in Brazil,
with around 71 employees and annual revenues of $8.0 million.
Somos CRM Services operates a diverse technology stack with applications such as
Gupy Recruitment Software, Hubspot Live Chat and TOTVS CRM,
covering areas like Recruiting, Chatbots and Conversational AI and CRM.
Somos CRM Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Gupy, HubSpot and TOTVS.
Somos CRM Services recently adopted applications including
Gupy Recruitment Software in 2022, Hubspot Live Chat in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Somos CRM Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Somos CRM Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Somos CRM Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.