Somos CRM Services
Av. Brigadeiro Faria Lima, 3144 - 3. Andar | Itaim Bibi,
Sao Paulo, 04538-132,
Brazil
Sao Paulo, 04538-132,
Brazil
55 11-3568-2886
Professional Services
Somos CRM Services Technographics
Somos CRM Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Somos CRM Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 71 Somos CRM Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Somos CRM Services has purchased the following applications: Gupy Recruitment Software for Recruiting in 2022, Hubspot Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Somos CRM Services is running and its propensity to invest more and deepen its relationship with Gupy , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Somos CRM Services revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Somos CRM Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Somos CRM Services Tech Stack and Enterprise Applications
Somos CRM Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gupy | Legacy | Gupy Recruitment Software | Recruiting | HCM | n/a | 2022 | 2022 |
In 2022, Somos CRM Services deployed Gupy Recruitment Software as its Recruiting solution, embedding the application on the public careers section of crmservices.com.br. The implementation places Gupy Recruitment Software as the primary web-facing channel for candidate intake and sourcing for the company’s hiring activity.
Configuration centers on career site integration and applicant tracking, leveraging standard Recruiting capabilities such as job posting lifecycle management, candidate application intake, and configurable screening workflows. Gupy Recruitment Software is used to structure application forms and capture candidate records, enabling recruiters to manage requisitions and progress candidates through defined review stages within the platform.
Operational coverage is focused on HR and recruiting functions at Somos CRM Services, with hiring teams accessing Gupy Recruitment Software through the corporate website to submit and triage applicants. Governance is realized through centralized job posting and application review workflows configured inside Gupy Recruitment Software, aligning recruiter access and requisition stages to the company’s hiring process.
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Somos CRM Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Somos CRM Services implemented Hubspot Live Chat on its public website. The deployment places Hubspot Live Chat squarely within the company’s Chatbots and Conversational AI footprint to enable real-time visitor engagement and initial lead qualification. Hubspot Live Chat is configured as an on-page widget across primary site pages to capture prospect contact details and surface inquiries to commercial teams.
The implementation is operated by sales and client services teams, aligning conversational routing and templated responses to common service and sales workflows. Technical deployment uses the Hubspot Live Chat widget embedded in site pages and channels conversations into HubSpot conversation tools for centralized handling, creating a single inbox for web-originated interactions. Governance emphasis centers on standardizing greeting scripts and response ownership to ensure consistent customer-facing behavior across teams.
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Somos CRM Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Somos CRM Services implemented Microsoft 365 as its Collaboration platform. The 71-employee Brazil based professional services firm surfaces Microsoft 365 on its public website, indicating a marketed and organization level adoption of Microsoft 365 for collaboration and communications.
The deployment centers on core Microsoft 365 collaboration services such as Microsoft Teams for real time communications, SharePoint for team and project document collaboration, OneDrive for personal file storage, Exchange Online for business email, and the Office productivity applications. Microsoft 365 tenant administration and centralized access controls are implied as standard configuration points to manage user provisioning, licensing, and content governance across the environment.
Operational coverage appears organization wide, supporting internal collaboration, document lifecycle management, and client facing communication workflows consistent with a Collaboration implementation. Governance activities focus on centralized administration, policy driven access controls, and standard user onboarding and offboarding workflows to align Microsoft 365 with the firm’s professional services operations.
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Somos CRM Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Somos CRM Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Somos CRM Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Somos CRM Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Somos CRM Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Somos CRM Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Somos CRM Services Technographics
Somos CRM Services is a Professional Services organization based in Brazil,
with around 71 employees and annual revenues of $8.0 million.
Somos CRM Services operates a diverse technology stack with applications such as
Gupy Recruitment Software, Hubspot Live Chat and Microsoft 365,
covering areas like Recruiting, Chatbots and Conversational AI and Collaboration.
Somos CRM Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Gupy, HubSpot and Microsoft.
Somos CRM Services recently adopted applications including
Gupy Recruitment Software in 2022, Hubspot Live Chat in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Somos CRM Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Somos CRM Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Somos CRM Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.