Sheridan, 80110, CO,
United States
Sonic Sense Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sonic Sense and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Sonic Sense employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sonic Sense has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2013, Slack Connect for Collaboration in 2022, EasyAsk for Application, Web and Enterprise Search in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sonic Sense is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Salesforce , EasyAsk Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sonic Sense revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sonic Sense intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EasyAsk Technologies | Legacy | EasyAsk | Application, Web and Enterprise Search | Content Management | n/a | 2014 | 2014 |
Sonic Sense implemented EasyAsk in 2014, deploying EasyAsk as Application, Web and Enterprise Search to power on-site product discovery and search for its retail website. The deployment is focused on the public storefront, providing customer facing site search, navigation, and product lookup capabilities across the ecommerce catalog. Implementation scope is aligned with web and e commerce functions rather than back office systems, reflecting the company size and storefront centric use case. Configuration emphasized core Application, Web and Enterprise Search capabilities, including natural language query interpretation, faceted navigation, relevance tuning, and merchandising controls to influence result ordering and category navigation. Operational workflows include search relevance management and merchandising rule updates handled within web content and e commerce teams, with search analytics and query logs used for iterative tuning and content adjustments. The EasyAsk implementation is embedded directly on the Sonic Sense website, serving as the primary search layer for product discovery and site navigation.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
eCommerce | eCommerce |
|
2013 | 2013 |
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eCommerce | eCommerce |
|
2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
|
2013 | 2013 |
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Shipping Management | eCommerce |
|
2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Tag Management | CRM |
|
2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
|
2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
|
2022 | 2022 |
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