SonicWall
1033 McCarthy Blvd,
Milpitas, 95035, CA,
United States
Milpitas, 95035, CA,
United States
1 888-557-6642
Professional Services
SonicWall Technographics
SonicWall Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SonicWall and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 SonicWall employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SonicWall has purchased the following applications: Sterling Background Check for BackGround Screening in 2021, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SonicWall is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , BambooHR , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SonicWall revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SonicWall intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SonicWall Tech Stack and Enterprise Applications
SonicWall HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2021 | 2021 |
In 2021, SonicWall implemented Sterling Background Check to support HR onboarding and offboarding workflows. The Sterling Background Check deployment serves BackGround Screening needs for SonicWall and was adopted by HR personnel and hiring managers to manage candidate screening activity.
Configuration emphasized candidate intake, screening package assignment, structured information entry, and status tracking to capture screening requests and returned results. The implementation used standard BackGround Screening functional capabilities, including assignment of screening packages, automated status updates to candidate records, and centralized receipt of screening outcomes to feed HR processes.
Integrations were operationalized with Bamboo HR and Bullseye to synchronize new hire information and to streamline information entry and status visibility. An internal website was built to surface screening status and facilitate cross-team coordination, positioning Sterling Background Check as the focal application for screening workflows.
Governance centered on coordinated workflows between HR, hiring managers, and operations, with defined steps for initiating screens during onboarding and for managing offboarding activities. Operational responsibilities included standardizing data entry, maintaining open communication across teams, and using Sterling Background Check for authoritative screening status and tracking.
|
|
|
|
|
Core HR | HCM |
|
2021 | 2021 |
|
SonicWall AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, SonicWall implemented Drift AI Chatbot on its website. The Drift AI Chatbot is deployed as a customer-facing conversational layer and falls under the Chatbots and Conversational AI category, supporting marketing, demand generation, sales development, and frontline technical support workflows.
Implementation focused on conversational workflows, automated qualification playbooks, session handoff to human agents, and contextual response generation consistent with typical Chatbots and Conversational AI capabilities. SonicWall configured the Drift AI Chatbot to capture visitor intent, surface qualification fields, and initiate routing to sales development or support queues based on conversational signals.
Operational ownership is aligned to marketing and sales operations with governance for message templates, escalation rules, and response content management, and the application is instrumented on the public website to operate across product and solution pages. Drift AI Chatbot is the primary conversational tool on SonicWall web properties, and its deployment centralized the initial customer engagement layer while preserving manual agent escalation for complex technical inquiries.
|
SonicWall Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, SonicWall deployed Cisco Webex Meetings on its website as a customer-facing Audio Video and Web Conferencing solution. The implementation centers on delivering browser-based meeting access directly from SonicWall public pages, positioning Cisco Webex Meetings as the primary web conferencing interface for external engagements and live customer interactions.
Configuration emphasizes embedded meeting join flows and hosted meeting sessions, leveraging Cisco Webex Meetings browser client capabilities such as real-time audio and video, screen sharing, and recording. The deployment surfaces scheduling and join links through the corporate website, with configuration tuned for web session initiation rather than back-office conferencing only.
Operationally the Cisco Webex Meetings implementation is integrated into customer engagement pathways on the SonicWall website, supporting use cases such as product demonstrations, pre-sales briefings, and technical support escalations. Business functions impacted include sales engineering, customer success, and marketing communications, where web-based meeting orchestration is now handled through the site-forward Cisco Webex Meetings experience.
Governance focuses on web access controls, meeting link distribution policies, and centralized administration of conferencing settings to ensure consistent public-facing behavior. Management and operational ownership remain within SonicWall IT and communications teams, with the website-hosted Cisco Webex Meetings deployment structured to maintain policy consistency and simplified user access for external participants.
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
SonicWall Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
SonicWall CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2024 | 2024 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2007 | 2007 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
SonicWall ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
SonicWall IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
SonicWall CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
SonicWall Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EOR (Employer of Record) | Professional Services |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at SonicWall
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SonicWall Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SonicWall IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SonicWall digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD SonicWall Technographics
SonicWall is a Professional Services organization based in United States,
with around 1700 employees and annual revenues of $300.0 million.
SonicWall operates a diverse technology stack with applications such as
Sterling Background Check, Drift AI Chatbot and Cisco Webex Meetings,
covering areas like BackGround Screening, Chatbots and Conversational AI and Audio Video and Web Conferencing.
SonicWall has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions, Drift and Cisco Systems.
SonicWall recently adopted applications including
6sense Account Engagement Platform in 2024, Cisco Webex Meetings in 2022 and Sterling Background Check in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SonicWall’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SonicWall’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SonicWall technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.