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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

Sophie & Toffee
Location
6 Ubi Rd 1, #06-12 Wintech Centre,
Singapore, 408726,
Singapore
Website
https://www.sophieandtoffee.com/
Phone
65 6741 0801
Artw industry
Retail
Employee
Revenue

Sophie & Toffee Technographics

Sophie & Toffee Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Sophie & Toffee and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Sophie & Toffee employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Sophie & Toffee has purchased the following applications: Apple Pay for Payment Processing in 2020, Reamaze Live Chat for Chatbots and Conversational AI in 2021, BigCommerce for eCommerce in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Sophie & Toffee is running and its propensity to invest more and deepen its relationship with Apple , Amazon Web Services (AWS) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Sophie & Toffee revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sophie & Toffee intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Sophie & Toffee Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP Financial Management n/a 2020 2020
In 2020, Sophie & Toffee implemented Apple Pay on its e-commerce site to enable mobile wallet checkout and streamline online payment acceptance. The Apple Pay deployment addresses Payment Processing for the company storefront, integrating device and browser-based one touch payments through the full Apple Pay service for Safari and compatible iOS devices. Deployment centered on embedding Apple Pay buttons into the site checkout flow and configuring server side payment endpoints to accept tokenized payment credentials from Apple Pay. Functional capabilities implemented include tokenized card presentation, device based authentication, and simplified checkout UX tied into cart, payment and order confirmation workflows. Operational scope covers Sophie & Toffee e-commerce operations in Singapore, impacting online sales, payment acceptance and customer experience functions, with governance focused on merchant payment acceptance configuration and adherence to card network tokenization and PCI considerations for web payments.
Payment Processing ERP Financial Management 2021 2021
Payment Processing ERP Financial Management 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy Reamaze Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Sophie & Toffee implemented Reamaze Live Chat. The deployment placed Reamaze Live Chat on the Sophie & Toffee website hosted via GoDaddy, embedding Chatbots and Conversational AI capabilities directly into the customer-facing storefront for on-site engagement and support. Configuration emphasized the web chat widget and agent-facing conversational workflows typical of Chatbots and Conversational AI, including canned responses, automated message triggers, and persistent conversation history to handle product inquiries and order questions. Reamaze Live Chat was configured to route live conversations into a shared agent inbox, enabling a small support team to manage synchronous chat sessions alongside asynchronous messages. Operational scope covered customer service and front-line sales engagement for the Singapore retail site, with governance oriented around a centralized support inbox and standardized response templates to ensure consistent handling of inquiries. The implementation focused on lightweight, web-embedded conversational tooling suitable for a 20-person retail organization, maintaining simplicity in configuration and day-to-day operations.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bigcommerce Legacy BigCommerce eCommerce eCommerce n/a 2013 2013
In 2013, Sophie & Toffee implemented BigCommerce to run their online storefront, deploying the BigCommerce application as their eCommerce platform on the company website. The Singapore retail business operates with about 20 employees and reported revenue of 3000000, and BigCommerce serves as the primary online sales channel for product merchandising and order capture. The deployment concentrated on storefront configuration and product catalog management, including SKU organization, pricing and checkout workflows, and order management capabilities that align with common eCommerce functional modules. BigCommerce was used to support online product listings, shopping cart and checkout flows, and order capture for fulfillment operations, impacting merchandising, operations, and customer support functions. Governance and process focus emphasized catalog ownership, site content updates, and alignment of order handling processes, with ongoing configuration and content management performed by the internal team.
eCommerce eCommerce 2021 2021
Product Review Management eCommerce 2018 2018
Shipping Management eCommerce 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2021 2021
Customer Loyalty CRM 2018 2018
Customer Support CRM 2020 2020
Marketing Automation CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2018 2018
Cloud Storage IaaS 2017 2017
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Sophie & Toffee
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Sophie & Toffee Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Sophie & Toffee Technographics

Sophie & Toffee is a Retail organization based in Singapore, with around 20 employees and annual revenues of $3.0 million.

Sophie & Toffee operates a diverse technology stack with applications such as Apple Pay, Reamaze Live Chat and BigCommerce, covering areas like Payment Processing, Chatbots and Conversational AI and eCommerce.

Sophie & Toffee has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, GoDaddy and Bigcommerce.

Sophie & Toffee recently adopted applications including Amazon Pay in 2021, Google Pay in 2021 and Reamaze Live Chat in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Sophie & Toffee’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Sophie & Toffee’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Sophie & Toffee technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.