Soprano Design
Level 11, 132 Arthur Street,
North Sydney, 2060, NSW,
Australia
North Sydney, 2060, NSW,
Australia
61 2-9900-2200
Professional Services
Soprano Design Technographics
Soprano Design Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Soprano Design and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Soprano Design employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Soprano Design has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Soprano Design is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Soprano Design revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Soprano Design intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Soprano Design Tech Stack and Enterprise Applications
Soprano Design ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Soprano Design implemented Oracle NetSuite ERP as its ERP Financial platform to centralize core accounting for the Australia-based professional services firm with 60 employees. The initiative established a single system of record for finance functions, aligning the company around consistent chart of accounts and standardized accounting periods.
The implementation configured Oracle NetSuite ERP with core financial modules including general ledger, accounts payable, accounts receivable, billing for services, fixed asset tracking, and financial reporting. Configuration work emphasized automated invoice generation and cash management workflows, and included service-oriented cost tracking to support project accounting common in professional services firms.
Operational coverage extended across finance, accounting, procurement, and project delivery teams, with role-based access controls and month-end close procedures introduced as part of rollout governance. Rollout sequencing used phased module activation, training for finance users, and documented process changes to enforce internal controls and support consistent financial workflows under the new ERP Financial environment.
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Soprano Design AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Soprano Design implemented Drift AI Chatbot on its customer-facing website. The deployment positions Drift AI Chatbot as the firm's primary conversational interface within the Chatbots and Conversational AI category, delivering automated visitor engagement and self-service entry points. Soprano Design is a professional services firm headquartered in Australia with roughly 60 employees.
Architecturally the implementation is a web-embedded chat widget configured to run Drift AI Chatbot logic in-browser and manage session context through the Drift platform. Functional configuration focuses on conversational flows, natural language understanding for intent classification, lead capture prompts and routing rules to surface qualifying inquiries to sales or support teams. Governance and operational ownership rest with marketing and sales, who maintain conversation scripts, review chat transcripts, and iterate flows to align with client intake processes. Instrumentation for conversation logging and periodic tuning supports ongoing conversational accuracy and response quality.
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Soprano Design Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Soprano Design implemented Microsoft 365 to support Collaboration across the professional services firm. Soprano Design is using Microsoft 365 on their website and for core employee productivity and client-facing communications, aligning the application with everyday business workflows.
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Soprano Design Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Soprano Design CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics, Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Soprano Design ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Soprano Design PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Soprano Design IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Soprano Design
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Sales Director Australia and New Zealand | Director | Sales | |
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Apps Being Evaluated by Soprano Design Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Soprano Design IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Soprano Design digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Soprano Design Technographics
Soprano Design is a Professional Services organization based in Australia,
with around 60 employees and annual revenues of $6.0 million.
Soprano Design operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Soprano Design has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and Microsoft.
Soprano Design recently adopted applications including
Zoominfo Platform in 2023, DocuSign eSignature in 2022 and Shareaholic in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Soprano Design’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Soprano Design’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Soprano Design technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.