Sorted Group
Third Floor, The Union, Albert Square,
Manchester, M2 6LW,
United Kingdom
Manchester, M2 6LW,
United Kingdom
44 330 055 5284
Professional Services
Sorted Group Technographics
Sorted Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sorted Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Sorted Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sorted Group has purchased the following applications: Workable ATS for Applicant Tracking System in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sorted Group is running and its propensity to invest more and deepen its relationship with Workable , HubSpot , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sorted Group revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sorted Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sorted Group Tech Stack and Enterprise Applications
Sorted Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Sorted Group implemented Workable ATS as their Applicant Tracking System. The Workable ATS was deployed as a cloud-hosted recruiting platform and embedded on Sorted Group's public website to capture candidate applications and publish open positions for the United Kingdom based professional services firm.
Configuration centered on Applicant Tracking System capabilities, including configurable job posting and career site integration, candidate pipeline management, screening and evaluation stages, interview scheduling, and centralized applicant records and activity tracking. Workable ATS was configured to support recruiter and hiring manager workflows, reusable communication templates, and basic reporting dashboards to operationalize hiring stages and candidate handoffs.
Operational scope covered Sorted Group's Talent Acquisition and HR functions across the company, with the Workable ATS serving as the primary system of record for open roles and candidate status. Governance focused on role-based access to pipelines, structured hiring workflows to standardize approvals and interview practices, and consolidating website-sourced applications into the central Workable ATS instance.
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Sorted Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Sorted Group implemented Hubspot Live Chat on its public website, deploying a web-embedded conversational interface as part of its Chatbots and Conversational AI footprint. The deployment centers on Hubspot Live Chat as the primary inbound customer engagement channel for the UK-based professional services firm, supporting web visitors and prospective client inquiries.
The implementation configured a live chat widget with conversational flows, canned responses, contact capture and transcript logging consistent with Chatbots and Conversational AI capabilities. Configuration work focused on chatflow orchestration, inbound routing to customer-facing teams, and conversational playbooks to standardize responses and handoffs.
Operational coverage is website-centric, with ownership assigned to client services, marketing, and sales functions to manage conversations and follow-up. Governance emphasized routing rules, response role definitions, and ongoing tuning of chatflows to align with Sorted Group business processes, positioning Sorted Group Hubspot Live Chat within Chatbots and Conversational AI for customer engagement and lead capture.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Cognitive Computing | AI-Powered Application |
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2018 | 2018 |
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Sorted Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Sorted Group implemented Microsoft 365 to provide Collaboration capabilities across its United Kingdom professional services operations for its roughly 100 employees. The company’s public website indicates visible use of Microsoft 365 components, reflecting adoption of Microsoft 365 as part of Sorted Group’s digital workplace and external presence.
Deployment follows a cloud-first Microsoft 365 tenant model with core Collaboration modules including Exchange Online for email, Microsoft Teams for real-time communication, SharePoint Online for intranet and document management, OneDrive for Business for personal file storage, and Office desktop and web applications for productivity. Identity and access management is managed through Azure Active Directory single sign-on and role-based access controls, with governance oriented around information architecture, content lifecycle policies, and user provisioning workflows. Operational coverage targets client delivery, internal operations, marketing, and administrative functions, with configurations tuned for secure content sharing and collaborative project workflows.
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Sorted Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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CRM | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sorted Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sorted Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sorted Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sorted Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sorted Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sorted Group Technographics
Sorted Group is a Professional Services organization based in United Kingdom,
with around 100 employees and annual revenues of $15.0 million.
Sorted Group operates a diverse technology stack with applications such as
Workable ATS, Hubspot Live Chat and Microsoft 365,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Sorted Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workable, HubSpot and Microsoft.
Sorted Group recently adopted applications including
Workable ATS in 2021, Drift AI Chatbot in 2021 and involve.me in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sorted Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sorted Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sorted Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.