South Congress Hotel
1603 South Congress Ave,
Austin, 78704, TX,
United States
Austin, 78704, TX,
United States
1 512-920-6405
Leisure and Hospitality
South Congress Hotel Technographics
South Congress Hotel Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by South Congress Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270 South Congress Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that South Congress Hotel has purchased the following applications: Actabl ALICE Suite for Hospitality ERP in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Zoominfo Platform for Account Based Marketing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems South Congress Hotel is running and its propensity to invest more and deepen its relationship with Actabl , SABRE , Triptease or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing South Congress Hotel revenues, which have grown to $69.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for South Congress Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
South Congress Hotel Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Actabl | Legacy | Actabl ALICE Suite | Hospitality ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 South Congress Hotel deployed Actabl ALICE Suite, a Hospitality ERP platform, launching the solution in August 2018 to centralize task workflows and internal communications across hotel operations. The implementation was positioned to provide a single system of record for daily requests and task status visibility.
The Actabl ALICE Suite deployment emphasized user-facing workflow tracking and task management capabilities, with internal messaging embedded directly on each task to maintain conversation context alongside action items. Configuration centered on status fields, task ownership, and sequential handoff workflows to make it straightforward to pinpoint the status of any request at any given time and to reduce ambiguity in task ownership.
Operational coverage extended across operational staff and interdepartmental teams, aligning front of house and back of house workstreams to the same tasking framework. Governance and process changes focused on day to day task routing and accountability, and the hotel reports increased productivity, improved accountability, and a better flow of interdepartmental communication as direct outcomes of the Actabl ALICE Suite rollout.
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Reservation and Booking Management | ERP Services and Operations |
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2017 | 2017 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, South Congress Hotel deployed Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. The implementation established Google Workspace (Formerly Google G-Suite) for enterprise email, calendaring, document collaboration and team communication across the property.
Configuration focused on standard Collaboration modules including Gmail for domain-based email, Google Calendar for scheduling, Google Drive and shared drives for document storage, Google Docs and Sheets for collaborative content creation, and Google Meet for virtual meetings. The deployment used the Google Admin console for user provisioning, role based access control, and basic mobile device management to secure staff access from front desk and back office endpoints.
The hotel surfaces Google Workspace functionality on its public website, reflecting the integration of account-based email and collaboration links into site contact flows and staff-facing resources. Operational coverage appears to span core business functions including operations, sales and marketing, events and back office, providing a unified Collaboration layer across those departments.
Governance measures were applied through centralized admin policies, organized shared drive structures and account lifecycle controls to manage employee onboarding and offboarding. Routine administrative patterns would include group email aliases, calendar sharing policies and retention settings administered from the Google Workspace console.
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Event Management | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2024 | 2024 |
In 2024, South Congress Hotel deployed the Zoominfo Platform as its Account Based Marketing solution on the hotel website. The Zoominfo Platform implementation focused on website instrumentation to capture firmographic and intent signals, and on leveraging platform capabilities common to Account Based Marketing such as contact enrichment, intent data activation, and account scoring to support targeted outreach. Configuration work included tagging and consent handling, lead capture workflows, and initial segmentation rules to align web signals with marketing processes.
Deployment scope covered marketing, sales operations, and revenue operations for the 270 employee hospitality organization. The Zoominfo Platform was integrated with the website via client-side tracking and configured to route enriched records into internal marketing and sales queues, while governance policies for data privacy and contact usage were established during the phased rollout. Rollout prioritized validation of site instrumentation and data quality before broader adoption across customer engagement workflows, and the Zoominfo Platform remains the primary Account Based Marketing touchpoint on the South Congress Hotel website.
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Marketing Automation | CRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at South Congress Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by South Congress Hotel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD South Congress Hotel Technographics
South Congress Hotel is a Leisure and Hospitality organization based in United States,
with around 270 employees and annual revenues of $69.0 million.
South Congress Hotel operates a diverse technology stack with applications such as
Actabl ALICE Suite, Google Workspace (Formerly Google G-Suite) and Zoominfo Platform,
covering areas like Hospitality ERP, Collaboration and Account Based Marketing.
South Congress Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Actabl, Google and Zoominfo.
South Congress Hotel recently adopted applications including
Zoominfo Platform in 2024, Twilio Sendgrid in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of South Congress Hotel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates South Congress Hotel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete South Congress Hotel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.