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South West Towing US
Location
36069 Campbell St.,
Cathedral City, 92234, CA,
United States
Website
https://www.southwesttowing1.com/
Phone
1 760-324-1177
Artw industry
Transportation
Employee
Revenue

South West Towing US Technographics

South West Towing US Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by South West Towing US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 South West Towing US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that South West Towing US has purchased the following applications: Visa Authorize.Net for Payment Processing in 2015, 2talk FLIP for PBX, VoiP and Phone Systems in 2025, 2talk UCaaS for Call Center in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems South West Towing US is running and its propensity to invest more and deepen its relationship with Visa , 2talk , Red Hat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing South West Towing US revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for South West Towing US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

South West Towing US Tech Stack and Enterprise Applications

South West Towing US ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP n/a 2015 2015
South West Towing US Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
2talk Legacy 2talk FLIP PBX, VoiP and Phone Systems Collaboration n/a 2025 2025
In 2025 South West Towing US deployed 2talk FLIP to modernize operations and customer service telephony for its Cathedral City, California US site. The 2talk FLIP deployment acted as a hosted Cloud PBX in the PBX, VoiP and Phone Systems category, focused on improving dispatch and after hours call handling for the towing operation. 2talk FLIP was configured with IVR, call queuing, call recording and improved call routing to support dispatch workflows and customer service queues. The implementation used FLIP capabilities to consolidate management of multiple inbound and toll free numbers and address POTS and PRI voice line consolidation, with a centralized management layer for provisioning, routing configuration and recording policy control. Operational coverage centered on dispatch and customer service teams at the Cathedral City site, with rollout activities including IVR menu configuration, queue threshold tuning and recording governance. The hosted Cloud PBX architecture simplified number management and billing, and the engagement delivered measurable cost and service improvements through reduced monthly charges and streamlined call-routing and after hours handling.
South West Towing US CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
2talk Legacy 2talk UCaaS Call Center CRM n/a 2024 2024
In 2024 South West Towing US adopted 2talk UCaaS to regain control over complex call flows and stabilize voice operations. The deployment used 2talk UCaaS in the UCaaS category to centralize time of day routing, toll free and emergency line management and to provide a consistent cloud PBX foundation for dispatch communications. The implementation leveraged 2talk Cloud PBX features including a reception console, call recording and low touch device provisioning to support field operations and customer service dispatch. Configuration focused on programmable call flows for time of day routing and differentiated handling of toll free and emergency numbers, with device provisioning and endpoint enrollment designed to minimize on site setup for technicians and tow truck operators. Operational coverage targeted dispatch and field operations across Southern California, with the reception console used by customer service teams to triage incoming requests and routed calls escalated to field crews. Governance centered on runbook driven call routing policies and recorded call retention for quality review, and the project explicitly supported outcomes of improving dispatch responsiveness and reducing monthly costs.
South West Towing US PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2015 2015
Apps Development PaaS 2015 2015
Apps Development PaaS 2025 2025
South West Towing US CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2016 2016
Secure Sockets Layer (SSL) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at South West Towing US

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by South West Towing US Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from South West Towing US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the South West Towing US digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD South West Towing US Technographics
South West Towing US is a Transportation organization based in United States, with around 15 employees and annual revenues of $2.0 million.
South West Towing US operates a diverse technology stack with applications such as Visa Authorize.Net, 2talk FLIP and 2talk UCaaS, covering areas like Payment Processing, PBX, VoiP and Phone Systems and Call Center.
South West Towing US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa and 2talk.
South West Towing US recently adopted applications including 2talk FLIP in 2025, OpenResty ENTERPRISE in 2025 and 2talk UCaaS in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of South West Towing US’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates South West Towing US’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete South West Towing US technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.