Southern Bank
515 Washington Street,
Chillicothe, 64601, MO,
United States
Chillicothe, 64601, MO,
United States
1 855-452-7272
Banking and Financial Services
Southern Bank Technographics
Southern Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southern Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 676 Southern Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southern Bank has purchased the following applications: Jack Henry Ensenta for Payment Processing in 2018, Fiserv Precision Bank Platform for Core Banking in 2022, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southern Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Fiserv , Apiture or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southern Bank revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southern Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southern Bank Tech Stack and Enterprise Applications
Southern Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Ensenta | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018 Southern Bank deployed Jack Henry Ensenta for Payment Processing on its public website, establishing a digital channel for customer initiated payments. The deployment targeted online payment acceptance and the standardization of web payment flows across the bank's retail digital properties.
The Jack Henry Ensenta implementation was configured to provide online payment acceptance, transaction routing, settlement and reconciliation capabilities, and PCI compliant tokenization of card data. Configuration work concentrated on payment gateway endpoints and payment orchestration to normalize inbound transactions for downstream processing.
Integration work focused on embedding Jack Henry Ensenta into Southern Bank's website payment flows and customer facing online banking interfaces, using API driven connections to surface payment pages and submit transactions into bank operations. Operational scope included retail deposit account payments and customer service workflows that handle payment inquiries and exceptions.
Governance and process changes emphasized centralized reconciliation workflows, audit trails and compliance controls to align online payments with treasury and operations procedures. The implementation positions Jack Henry Ensenta as the bank's Payment Processing engine for web initiated payments, connecting customer channels to back office payment operations.
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Southern Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Precision Bank Platform | Core Banking | ERP Services and Operations | n/a | 2022 | 2022 |
Southern Bank implemented Fiserv Precision Bank Platform in 2022. The deployment established Fiserv Precision Bank Platform as the institution's Core Banking solution and was positioned to support customer service, retail deposit operations, card servicing, and online banking support across its contact center and branch-facing teams.
The implementation leverages specific Fiserv product components referenced in operational notes, including Precision and Director for account servicing workflows, FXIM for online banking inquiries, and Client Central for debit card lifecycle and support. Configuration work focused on core account processing, contact center case handling, debit card servicing workflows, and online banking inquiry routing, aligning application modules with customer-facing and back-office transactional processes.
Operational coverage explicitly includes the Southern Bank resource center in Chillicothe, MO, where staff use the platform to answer calls and chats and to assist customers with account and card inquiries. Integrations are described between the Fiserv Precision Bank Platform and FXIM for digital banking support, and between Precision and Client Central for card servicing, enabling coordinated case resolution across channels.
Governance and process changes were driven by department-level procedure and policy creation, with the Assistant Resource Center Manager role tasked with codifying workflows for call and chat interactions, escalations into core processing, and standardizing use of Director, Precision, FXIM, and Client Central. The narrative centers on system architecture and operational alignment rather than quantified outcomes.
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Digital Banking | ERP Services and Operations |
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2020 | 2020 |
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Southern Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Southern Bank implemented Microsoft 365 as its Collaboration platform. The deployment established a cloud hosted Microsoft 365 tenant delivering core collaboration and productivity capabilities, including Exchange Online email, SharePoint Online content management, Microsoft Teams real time collaboration, and OneDrive file sync for staff across the bank.
The Microsoft 365 rollout emphasized tenant level administration, identity and access controls, and information governance features consistent with Collaboration deployments, using role based access and policy configuration to manage mail, document sharing, and collaboration workflows. Implementation scope covered corporate business and administrative functions, and public site artifacts indicate Microsoft 365 components are present on the bank website, aligning internal collaboration services with externally visible assets.
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Southern Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Southern Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Southern Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Southern Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Southern Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Southern Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Southern Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Southern Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Southern Bank Technographics
Southern Bank is a Banking and Financial Services organization based in United States,
with around 676 employees and annual revenues of $150.0 million.
Southern Bank operates a diverse technology stack with applications such as
Jack Henry Ensenta, Fiserv Precision Bank Platform and Microsoft 365,
covering areas like Payment Processing, Core Banking and Collaboration.
Southern Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates, Fiserv and Microsoft.
Southern Bank recently adopted applications including
Fiserv Precision Bank Platform in 2022, Quantcast Measure in 2021 and SharpSpring Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Southern Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Southern Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Southern Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.