AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Southwest Behavioral & Health Services Tech Stack and Enterprise Applications

Southwest Behavioral & Health Services HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paychex Legacy Paychex WORX Core HR HCM n/a 2015 2015
In 2015, Southwest Behavioral & Health Services implemented Paychex WORX for Core HR. The initial deployment focused on establishing a centralized HR system to manage employee master data and compensation administration within the HR department. Paychex WORX was configured to support Core HR functional workflows, including employee records management, compensation workflows, and HR reporting capabilities. Configuration emphasized data validation, role based access controls for HR and compensation users, and scheduled reporting functions. Operational use centers on the HRIS and Compensation Analyst role, which performs technical and administrative duties and compiles data and reports using HelpStar, BeneTrac, Paycheck Systems and SBH Matrix integrated with Paychex WORX. The implementation covers HR operations for the organization s 1,200 employees across its United States footprint. Governance was organized under HRIS ownership within the HR Department, formalizing reporting workflows, data reconciliation between Paychex WORX and the named systems, and standardized compensation data processes used by HR operations and compensation analysts.
Learning and Development HCM 2015 2015
Payroll HCM 2015 2015
Recruiting, Applicant Tracking System HCM 2014 2014
Southwest Behavioral & Health Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Southwest Behavioral & Health Services implemented Cisco Webex Meetings on their website. Cisco Webex Meetings serves as the organization’s Audio Video and Web Conferencing platform and is surfaced through the public website to enable external meeting access. The deployment leverages Cisco Webex Meetings cloud-hosted conferencing capabilities, providing standard Audio Video and Web Conferencing functions including scheduled sessions, ad hoc video meetings, screen sharing, and participant management. Configuration emphasis is on web-embedded access and browser-based join flows, aligning the application with public facing appointment or meeting entry points. Operational responsibility is centered with IT while the application supports clinical outreach, patient engagement, care coordination, and internal collaboration across Southwest Behavioral & Health Services. Governance and access control are implemented through centralized meeting administration, user provisioning, and meeting-level participant controls to manage external access via the website.
Collaboration Collaboration 2021 2021
Southwest Behavioral & Health Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Podium Corp Legacy Podium Interaction Management Customer Engagement CRM n/a 2021 2021
In 2021, Southwest Behavioral & Health Services implemented Podium Interaction Management on their public website to centralize patient-facing digital conversations and appointment-related messaging. Podium Interaction Management is being used as a Customer Engagement platform to manage web chat, text messaging, and review interaction workflows that support patient access, front desk communications, and client engagement functions across the organization. The implementation emphasizes configuration of message templates, conversational inbox routing, consent and contact capture workflows, and administrative role controls to govern communications and compliance. Deployment is focused on web-based interaction handling and operationalizing digital intake and outreach for clinical access and client services, with governance structured around administrative configuration, messaging policies, and user permissions within Podium Interaction Management.
Southwest Behavioral & Health Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Southwest Behavioral & Health Services CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Web Application Firewalls (WAF), DDoS Protection CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Southwest Behavioral & Health Services

First Name Last Name Title Function Department Email Phone
VP Human Resources/Marketing/Clinical Records VP HR
HR Specialist Manager HR
Talent Acquisition Manager Manager HR

Apps Being Evaluated by Southwest Behavioral & Health Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Southwest Behavioral & Health Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Southwest Behavioral & Health Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Southwest Behavioral & Health Services Technographics
Southwest Behavioral & Health Services is a Healthcare organization based in United States, with around 1200 employees and annual revenues of $200.0 million.
Southwest Behavioral & Health Services operates a diverse technology stack with applications such as Paychex WORX, Cisco Webex Meetings and Podium Interaction Management, covering areas like Core HR, Audio Video and Web Conferencing and Customer Engagement.
Southwest Behavioral & Health Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Paychex, Cisco Systems and Podium Corp.
Southwest Behavioral & Health Services recently adopted applications including Microsoft 365 in 2021, Podium Interaction Management in 2021 and Fastly in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Southwest Behavioral & Health Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Southwest Behavioral & Health Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Southwest Behavioral & Health Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.