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Southwest Industrial Electric Tech Stack and Enterprise Applications

Southwest Industrial Electric ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
simPRO Group Legacy simPRO Field Service Management Field Service Management ERP Services and Operations n/a 2023 2023
In 2023 Southwest Industrial Electric began using simPRO Field Service Management to handle Field Service Management for its electrical service operations. The simPRO Field Service Management instance is surfaced on the company website, indicating customer-facing service intake or booking links into the system. For a 30-employee professional services firm in the United States this implementation targets core dispatch, scheduling and technician mobile workflows across field and office teams. Configuration centers on common Field Service Management capabilities such as job and work order management, scheduling and dispatch, mobile technician access, quoting and invoicing, and asset or site record tracking, aligned with standard field service operations. Operational governance is oriented toward centralized job records and standardized field workflows to coordinate office schedulers and field technicians, with the website integration serving as a public entry point to simPRO Field Service Management. The implementation narrative focuses on field-to-office orchestration and customer-facing intake rather than enterprise-scale integrations.
Southwest Industrial Electric Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Southwest Industrial Electric deployed Microsoft 365 to establish a Collaboration platform across the small professional services firm. Southwest Industrial Electric uses Microsoft 365 for Collaboration to support core business functions including email, document management, and team communication, and the presence of Microsoft 365 artifacts on the company website indicates tenant level tooling is in active use for public facing assets. The implementation is consistent with a cloud based Microsoft 365 tenant providing Office applications, hosted email, file storage and team communication capabilities such as document libraries and real time collaboration. Administration is operated at the organizational level with centralized tenant controls for user provisioning, access and governance, and the platform is used to connect administrative, project and field workstreams to a common collaboration layer without named third party integrations disclosed.
Southwest Industrial Electric CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
simPRO Group Legacy simPRO Field Service CRM CRM CRM n/a 2018 2018
In December 2018 Southwest Industrial Electric implemented simPRO Field Service CRM. The deployment went live the same year and was executed to eliminate paper job cards and remove double handling across field and office workflows. Southwest Industrial Electric implemented simPRO Field Service CRM as their CRM to consolidate customer and job history, scheduling, invoicing, and mobile communications. The implementation configured core simPRO capabilities for customer management and job records, mobile field updates by technicians, schedule orchestration by office staff, and invoice generation tied to completed jobs. Deployment scope focused on field operations in Los Angeles with process changes that shifted work from paper to a mobile-first operational model, supporting subsequent geographic expansion. Governance moved toward centralized job data management and a single source of truth for customer information, with rollout completed in December 2018 and operational ownership shared between field supervisors and office scheduling teams. The simPRO Field Service CRM implementation eliminated paper job cards and double handling, and the vendor case study attributes double-digit growth and geographic expansion to the new CRM-driven processes. Centralizing customer and job data, enabling mobile updates, and consolidating scheduling and invoicing aligned CRM capabilities with field service and billing functions.
Southwest Industrial Electric IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Southwest Industrial Electric

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Southwest Industrial Electric Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Southwest Industrial Electric IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Southwest Industrial Electric digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Southwest Industrial Electric Technographics
Southwest Industrial Electric is a Professional Services organization based in United States, with around 30 employees and annual revenues of $3.0 million.
Southwest Industrial Electric operates a diverse technology stack with applications such as simPRO Field Service Management, Microsoft 365 and simPRO Field Service CRM, covering areas like Field Service Management, Collaboration and CRM.
Southwest Industrial Electric has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as simPRO Group and Microsoft.
Southwest Industrial Electric recently adopted applications including simPRO Field Service Management in 2023, Cloudflare CDN in 2020 and simPRO Field Service CRM in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Southwest Industrial Electric’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Southwest Industrial Electric’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Southwest Industrial Electric technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.