Saint Petersburg, 33710-8431, FL,
United States
Southwind Hospitality Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Southwind Hospitality and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Southwind Hospitality employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southwind Hospitality has purchased the following applications: LogMeIn BoldChat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2015, SkyTouch Guest Experience for Customer Engagement, Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southwind Hospitality is running and its propensity to invest more and deepen its relationship with GoTo (formerly LogMeIn) , Microsoft , SkyTouch Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southwind Hospitality revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southwind Hospitality intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SkyTouch Technology | Legacy | SkyTouch Guest Experience | Customer Engagement, Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015, Southwind Hospitality deployed SkyTouch Guest Experience as part of a broader SkyTouch Hotel OS rollout across its portfolio. The deployment targeted Customer Engagement,Customer Experience use cases to improve operational efficiency, mobile access, and rate management for independent and branded properties in the southeastern United States.
SkyTouch Guest Experience was configured to centralize guest communications and support mobile guest interactions. Module-level usage is inferred to include guest messaging capabilities and property-level front desk workflow integration, consistent with Customer Engagement,Customer Experience functional patterns for reservation communications, in-stay messaging, and ancillary revenue prompts. Configuration emphasized mobile access and rate management controls within the SkyTouch platform.
The implementation spanned operations, revenue management, reservations, and guest services across Southwind properties in the southeastern United States. Governance and rollout were organized at the property level to align rate policies and mobile access settings with brand and independent property requirements. Integrations and operational scope were handled within the SkyTouch platform architecture as part of the Hotel OS deployment, with module adoption managed per property.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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