Spikeball
2045 W Grand Ave. Ste B 59022,
Chicago, 60612-1577, IL,
United States
Chicago, 60612-1577, IL,
United States
1 312-448-7797
Manufacturing
Spikeball Technographics
Spikeball Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Spikeball and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 115 Spikeball employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Spikeball has purchased the following applications: BILL Financial Operations Platform for AP Automation, AR Automation in 2019, Brightpearl ERP for Retail Management in 2017, ManyChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Spikeball is running and its propensity to invest more and deepen its relationship with BILL Operations , Intuit , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Spikeball revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Spikeball intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Spikeball Tech Stack and Enterprise Applications
Spikeball ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BILL Operations | Legacy | BILL Financial Operations Platform | AP Automation, AR Automation | ERP | n/a | 2019 | 2019 |
In 2019, Spikeball implemented the BILL Financial Operations Platform to automate core payables and receivables workflows. The deployment focused on AP Automation,AR Automation capabilities to support a small finance team facing rapidly increasing invoice volumes.
The implementation configured automated invoice capture and data entry to reduce manual processing, and established a configurable approvals flow that routes first to the department approver and then automatically to the COO for final sign off, preserving a detailed audit trail. International payments functionality was enabled to pay overseas vendors in local currencies or US dollars, replacing a manual bank wire process with a one click payment initiation.
Operational coverage centered on Finance, where the finance manager was the sole accounting resource and the COO participated in final approvals. Spikeball processed 2,200 bills in the prior year and expected about double that volume in 2019, a scale the BILL Financial Operations Platform supported without adding AP headcount.
Governance changes formalized the two stage approval workflow and audit reporting for payment inquiries, standardizing payables controls and consolidating payment rails through the BILL Financial Operations Platform.
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ERP Financial | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Spikeball ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brightpearl | Legacy | Brightpearl ERP | Retail Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Spikeball implemented Brightpearl ERP to centralize multichannel order, inventory and reporting workflows. Spikeball deployed Brightpearl ERP as its Retail Management platform to unify direct-to-consumer sales from its Shopify store, Amazon channel, and a new wholesale portal, establishing a single operational view for ecommerce, retail accounts, and fulfillment.
The Brightpearl ERP rollout focused on core Retail Management capabilities, including centralized order management, automated order routing to warehouse operations, inventory control and real-time reporting for demand planning and forecasting. Spikeball configured automation rules to reduce manual intervention, streamlining channel-specific fulfillment requirements while preserving a lean operations team.
Integrations implemented included native channel connections into Shopify and Amazon plus automated order ingestion from the wholesale portal, with orders routed directly into warehouse workflows. Operational coverage extended across ecommerce, wholesale sales, fulfillment and global demand planning, allowing daily visibility into sales by channel and by customer from one system.
Governance and process changes emphasized consolidated reporting and automation to support multichannel decision making, inventory allocation and UX optimization for the consumer site. Spikeball used Brightpearl ERP reporting to identify channel performance shifts and to scale wholesale alongside DTC, and the organization credited automation with enabling the same team to service expanded channels with reduced manual touch.
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Spikeball AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ManyChat | Legacy | ManyChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Spikeball deployed ManyChat on its website as a customer-facing conversational layer. ManyChat is implemented as a Chatbots and Conversational AI application to provide on-site conversational automation for visitor engagement and basic inquiry handling.
The implementation focuses on web-embedded chat interactions, using ManyChat to orchestrate automated messaging, lead capture, and FAQ-style conversational flows that support marketing and customer support functions. Operational ownership is concentrated on digital marketing and support teams, with the deployment scoped to the company website and integrated into front-end customer engagement workflows.
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Spikeball Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2018 | 2018 |
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Spikeball Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Spikeball eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2016 | 2016 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Spikeball SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2022 | 2022 |
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Spikeball CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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Spikeball IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Spikeball
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Spikeball Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Spikeball IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Spikeball digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Spikeball Technographics
Spikeball is a Manufacturing organization based in United States,
with around 115 employees and annual revenues of $20.0 million.
Spikeball operates a diverse technology stack with applications such as
BILL Financial Operations Platform, Brightpearl ERP and ManyChat,
covering areas like AP Automation, AR Automation, Retail Management and Chatbots and Conversational AI.
Spikeball has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BILL Operations, Brightpearl and ManyChat.
Spikeball recently adopted applications including
ShipBob WMS in 2022, Zigpoll in 2021 and Klaviyo in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Spikeball’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Spikeball’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Spikeball technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.