Bern, 3012,
Switzerland
Spitex Bern Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Spitex Bern and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 371 Spitex Bern employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Spitex Bern has purchased the following applications: Wbe Call Center for Call Center in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Spitex Bern is running and its propensity to invest more and deepen its relationship with WBe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Spitex Bern revenues, which have grown to $82.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Spitex Bern intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WBe | Legacy | Wbe Call Center | Call Center | CRM | n/a | 2020 | 2020 |
In 2020, Spitex Bern deployed Wbe Call Center, a Call Center application from WBe. The vendor cited WBe CCS as deployed for Swiss healthcare and home care organisations including Spitex Bern to manage inbound and outbound contact handling and coordination for healthcare operations in Switzerland.
Module usage such as task-management and omnichannel contact-center capabilities is inferred from the vendor product description and customer list rather than explicitly documented. The Wbe Call Center implementation is described as centralizing contact handling and coordinating care operations workflows, supporting agent task assignment, queue management and case coordination across Spitex Bern’s care operations and scheduling functions.
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||