Sportbike Trackgear
56844 Mound Rd,
Shelby Township, 48316, MI,
United States
Shelby Township, 48316, MI,
United States
1 586-786-0911
Retail
Sportbike Trackgear Technographics
Sportbike Trackgear Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sportbike Trackgear and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Sportbike Trackgear employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sportbike Trackgear has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, Reamaze Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sportbike Trackgear is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sportbike Trackgear revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sportbike Trackgear intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sportbike Trackgear Tech Stack and Enterprise Applications
Sportbike Trackgear ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Sportbike Trackgear implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment centralized accounting, CRM, and order management for the 30-employee retail business, establishing Oracle NetSuite ERP as the core financial and operational system for the company.
Implementation work focused on configuring Accounting and CRM modules, order processing workflows, and inventory-related controls to support rapid e-commerce order throughput. The project shortened an originally scoped six month implementation to three months, and automation of order orchestration drove order processing time down over 65 percent while order picking accuracy increased to 98 percent.
Alongside the ERP deployment, the team developed and implemented shipping rate software to compare USPS, FedEx, and UPS rates, executing the capability in the same operational stack to enable automated carrier selection and rate optimization at fulfillment. That shipping optimization reduced shipping costs by 34 percent for a net savings exceeding $200,000, and the combined improvements in order handling and service contributed to a 20 percent increase in customer retention.
Governance and operational changes accompanied the technical rollout, including a formal code of conduct, standardized hire and fire processes, and cross-department training programs that aligned staff procedures with the new Oracle NetSuite ERP driven workflows. From 2008 through the end of 2014 the organization recorded revenue growth from $8 million to over $21 million, with the ERP Financial implementation and complementary operational controls serving as central elements of that scale-up.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Sportbike Trackgear AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | Reamaze Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Sportbike Trackgear implemented Reamaze Live Chat to provide web based shopper support and query handling on its public website. The deployment used the Reamaze Live Chat cloud widget embedded into the ecommerce site, reflecting core Chatbots and Conversational AI capabilities for real time messaging, visitor context, and session handoff. The scope aligned with a small retail organization, concentrating on online customer interactions rather than enterprise scale back office automation.
Configuration focused on live agent routing, canned responses, automated message triggers, basic workflow automation for triage, and ticket capture to ensure follow up on unresolved chats. Operational coverage included customer support and online sales staff, with governance changes to route web inquiries to a defined agent pool and to retain chat transcripts for order support and returns. Reamaze Live Chat was used to centralize conversational workflows on the site, applying chat routing, knowledge link sharing, and transcript based follow up to standardize online customer service processes.
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Sportbike Trackgear Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Sportbike Trackgear implemented Microsoft 365 for Collaboration across its United States retail operations. The deployment placed Microsoft 365 at the center of productivity and communication for a roughly 30-person organization, and the vendor is Microsoft, with explicit use of Microsoft 365 on their public website.
The implementation leveraged common Microsoft 365 capabilities consistent with the Collaboration category, including Exchange Online for organizational email, SharePoint Online for managed content and site-driven document publishing, Microsoft Teams for messaging and meetings, and OneDrive for user file synchronization. Microsoft 365 was configured to surface managed content and to handle email contact workflows tied to the company web presence, aligning internal content management with customer-facing pages.
Operational coverage focused on core business functions such as sales, marketing, customer support, and operations, with administration centralized through the Microsoft 365 admin controls. Governance emphasized user account provisioning, role-based access to SharePoint sites and Teams, and basic information governance and security settings appropriate for a small retail organization.
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Sportbike Trackgear eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2017 | 2017 |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Sportbike Trackgear CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2016 | 2016 |
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Sportbike Trackgear IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sportbike Trackgear CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Sportbike Trackgear
| First Name | Last Name | Title | Function | Department | Phone | |
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President | CXO | Finance | |
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Web Team Manager | Manager | Operations | |
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Marketing Manager | Manager | Marketing | |
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Apps Being Evaluated by Sportbike Trackgear Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sportbike Trackgear IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sportbike Trackgear digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Sportbike Trackgear Technographics
Sportbike Trackgear is a Retail organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
Sportbike Trackgear operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Reamaze Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Sportbike Trackgear has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, GoDaddy and Microsoft.
Sportbike Trackgear recently adopted applications including
Google Cloud Platform (GCP) in 2021, PayPal Enterprise in 2020 and Apple Pay in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sportbike Trackgear’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sportbike Trackgear’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sportbike Trackgear technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.