Melbourne, 3205, VIC,
Australia
Spotlight Retail Group Technographics
Spotlight Retail Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Spotlight Retail Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8500 Spotlight Retail Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Spotlight Retail Group has purchased the following applications: Block Afterpay for Payment Processing in 2020, PageUp ATS for Applicant Tracking System in 2016, SAP Commerce Cloud (ex Hybris) for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Spotlight Retail Group is running and its propensity to invest more and deepen its relationship with Block (ex Square, Inc) , PageUp , Flare HR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Spotlight Retail Group revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Spotlight Retail Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Spotlight Retail Group Tech Stack and Enterprise Applications
Spotlight Retail Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Block (ex Square, Inc) | Legacy | Block Afterpay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 Spotlight Retail Group deployed Block Afterpay as a Payment Processing solution on its e-commerce storefront. Block Afterpay was embedded into the website checkout flow to provide buy now pay later payment options and to handle authorization and consumer installment scheduling at point of sale. The implementation situates Block Afterpay in the online payment processing layer of the web checkout, enabling payment routing and consumer payment option presentation during order capture.
Functional capabilities implemented include consumer installment checkout, real time payment authorization, and merchant facing transaction and settlement visibility consistent with Block Afterpay. Operational ownership centers on e-commerce, payments, and finance teams who manage checkout configuration, consumer payment terms, and reconciliation workflows. Governance emphasized payment acceptance rules, refund routing, and checkout configuration controls to operationalize Payment Processing through the website.
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Spotlight Retail Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Spotlight Retail Group deployed PageUp ATS. The PageUp ATS functions as the company
pplicant Tracking System and is implemented on the corporate careers portal to accept applications directly from candidates.
The implementation centers on web-hosted application forms and job posting management, capturing candidate data through the careers site. Standard Applicant Tracking System capabilities provisioned include workflow-based applicant tracking, candidate screening and interview orchestration, and offer administration, aligned to recruitment lifecycle processes.
Operationally, PageUp ATS is used by Spotlight Retail Group
nd its HR and Talent Acquisition teams in Australia to manage hiring for retail store and corporate roles. The deployment required configuration of job templates, candidate status flows, and user access roles for recruiters, with the application experience served from the PageUp-hosted application form cited in the companyareers link.
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Benefits Administration | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2016 | 2016 |
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Task Management | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2024 | 2024 |
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Workforce Management, Time and Attendance | HCM |
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2016 | 2016 |
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Spotlight Retail Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 Spotlight Retail Group deployed SAP Commerce Cloud (ex Hybris) to provide a centralized eCommerce platform supporting online sales and fulfilment workflows. The deployment is anchored in the retailer’s eCommerce team which is responsible for ensuring system availability and streamlining order fulfilment across Spotlight, Harris Scarfe, Mountain Designs and Anaconda brands in the VIC Metro operational footprint.
The implementation includes a staffed second level support model for SAP Commerce Cloud (ex Hybris), with formal SLA-driven problem resolution, daily operational checks and data reprocessing when errors occur. Support responsibilities emphasize SQL scripting and log analysis for troubleshooting, identification and resolution of web content and functional issues, escalation to higher level support or third parties, and liaison with developers and vendors to remediate complex defects.
Operational integrations and governance are oriented around monitoring and incident tooling and collaborative workflows, with explicit use of monitoring tools such as New Relic, Pingdom and Google Analytics, and collaboration platforms including Asana, JIRA, Confluence and Slack. Call administration and incident management processes maintain up-to-date status on logged issues, and the eCommerce team coordinates with the Test Team to improve test scripts and reduce support volume while training business users to leverage SRG systems for online merchandising and fulfilment functions.
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Spotlight Retail Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Spotlight Retail Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Spotlight Retail Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Spotlight Retail Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Spotlight Retail Group
Apps Being Evaluated by Spotlight Retail Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||