AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Srimax Software System Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Srimax Legacy Srimax Output Desk Customer Engagement CRM n/a 2021 2021
In 2021, Srimax Software System deployed Srimax Output Desk on its public website, implementing the Customer Engagement application to centralize customer-facing interactions. The deployment places Srimax Output Desk as the primary web engagement layer for inbound inquiries and support requests. Configuration emphasizes standard Customer Engagement capabilities including real-time chat, web based ticket capture, conversation history, canned responses and automated routing to team queues. Srimax Output Desk was configured to surface conversation transcripts and customer context to front line support and sales staff to streamline inquiry handling. The implementation aggregates website originated conversations into the Srimax Output Desk console, enabling support and sales teams to manage inquiry workflows from a single interface. Operational coverage aligns with customer support, pre sales and account management functions across the company, reflecting Customer Engagement workflows appropriate for a mid size professional services firm. Governance centers on role based access controls, conversation tagging and escalation workflows to standardize handoffs between support and sales, with response templates and routing rules used to enforce consistent handling. Srimax Output Desk is referenced on the corporate website as the live engagement mechanism, indicating ongoing operational use rather than a pilot.
Tag Management CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HostGator Legacy HostGator Application Hosting and Computing Services IaaS n/a 2018 2018
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Srimax Software System

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Srimax Software System Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Srimax Software System IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Srimax Software System digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Srimax Software System Technographics
Srimax Software System is a Professional Services organization based in India, with around 70 employees and annual revenues of $7.0 million.
Srimax Software System operates a diverse technology stack with applications such as Slack Connect, Srimax Output Desk and HostGator, covering areas like Collaboration, Customer Engagement and Application Hosting and Computing Services.
Srimax Software System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Srimax and HostGator.
Srimax Software System recently adopted applications including Slack Connect in 2024, Srimax Output Desk in 2021 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Srimax Software System’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Srimax Software System’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Srimax Software System technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.