SSAB Americas
11 N Water St Suite 17000,
Mobile, 36602, AL,
United States
Mobile, 36602, AL,
United States
1 251-264-3800
Manufacturing
SSAB Americas Technographics
SSAB Americas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SSAB Americas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 SSAB Americas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SSAB Americas has purchased the following applications: Giosg Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015, Coveo Relevance Cloud for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SSAB Americas is running and its propensity to invest more and deepen its relationship with Giosg , Microsoft , Coveo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SSAB Americas revenues, which have grown to $188.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SSAB Americas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SSAB Americas Tech Stack and Enterprise Applications
SSAB Americas AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Giosg | Legacy | Giosg Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, SSAB Americas deployed Giosg Live Chat on its public website. Giosg Live Chat, a Chatbots and Conversational AI application, was embedded as the primary on-site conversational interface to support customer-facing workflows for sales inquiries and technical assistance.
The implementation centered on a web-embedded chat widget providing real-time messaging, conversational scripting, canned responses, session tracking, and agent handoff capabilities typical of Chatbots and Conversational AI. Operational coverage focused on customer service and sales functions within SSAB Americas, with governance configured around chat availability, staffing windows, scripted conversational flows, and analytics instrumentation to monitor chat volume and handoff events.
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SSAB Americas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, SSAB Americas implemented Microsoft 365 to address Collaboration needs across its US operations. The deployment is noted on the SSAB Americas website and positions Microsoft 365 as the primary collaboration platform supporting corporate communications and document collaboration for the manufacturer with approximately 650 employees.
The Microsoft 365 footprint appears to center on core Collaboration capabilities, including Exchange Online for enterprise email and calendaring, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, OneDrive for Business for personal file storage, and the Office desktop and web applications for productivity and co authoring. Microsoft 365 is used to enable content management, team collaboration, meeting orchestration, and unified communication workflows consistent with Collaboration category expectations.
Governance and operational focus for the deployment would be tenant level configuration, information architecture and access controls, user provisioning and security baseline alignment, together with change management and end user adoption activities. The implementation impacts business functions such as IT administration, corporate communications, and knowledge management, and it is presented as an embedded collaboration layer on the company website.
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SSAB Americas Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Relevance Cloud | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, SSAB Americas implemented Coveo Relevance Cloud to power on-site search and content discovery on their public website. Coveo Relevance Cloud is cataloged under Application, Web and Enterprise Search and was deployed to centralize indexing, relevance tuning, and search analytics for customer-facing product and support content. SSAB Americas is using Coveo Relevance Cloud on their website as the primary search layer for web visitors.
Architecturally the deployment leverages cloud indexing and query pipelines to deliver relevance ranking, facet filtering, and personalized result ordering consistent with Application, Web and Enterprise Search capabilities. Configuration and operational work included building query pipelines, ranking controls, and indexing schedules, along with a governance workflow for ongoing relevance tuning and search configuration changes. The implementation impacts digital customer experience and product discovery workflows, with Coveo Relevance Cloud providing the searchable content layer across SSAB Americas web properties.
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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SSAB Americas SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2017 | 2017 |
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SSAB Americas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SSAB Americas ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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SSAB Americas TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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SSAB Americas PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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SSAB Americas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Digital Workspace | IaaS |
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2016 | 2016 |
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SSAB Americas Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP | Managed Services Provider (MSP) |
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2022 | 2023 |
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IT Decision Makers and Key Stakeholders at SSAB Americas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SSAB Americas Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SSAB Americas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SSAB Americas digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD SSAB Americas Technographics
SSAB Americas is a Manufacturing organization based in United States,
with around 650 employees and annual revenues of $188.0 million.
SSAB Americas operates a diverse technology stack with applications such as
Giosg Live Chat, Microsoft 365 and Coveo Relevance Cloud,
covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
SSAB Americas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Giosg, Microsoft and Coveo.
SSAB Americas recently adopted applications including
OneTrust Cookie Consent in 2022, OneTrust CookiePro in 2022 and Ensono Managed Services in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SSAB Americas’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SSAB Americas’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SSAB Americas technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.