St Albans, AL1 3JE,
United Kingdom
St Albans City and District Technographics
St Albans City and District Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St Albans City and District and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 341 St Albans City and District employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St Albans City and District has purchased the following applications: Integra Centros ERP for ERP Financial in 2009, Microsoft 365 for Collaboration in 2018, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St Albans City and District is running and its propensity to invest more and deepen its relationship with Capita Integrated Business Solutions , Microsoft , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St Albans City and District revenues, which have grown to $37.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St Albans City and District intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St Albans City and District Tech Stack and Enterprise Applications
St Albans City and District ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Capita Integrated Business Solutions | Legacy | Integra Centros ERP | ERP Financial | ERP | n/a | 2009 | 2010 |
In 2009, St Albans City and District implemented Integra Centros ERP from Capita Integrated Business Solutions. Integra Centros ERP is deployed as the council's ERP Financial system and is positioned to centralize core municipal finance responsibilities across the authority.
The implementation emphasizes ERP Financial capabilities typical for local government, including general ledger, accounts payable, accounts receivable, budgeting and statutory financial reporting. Configuration work focused on aligning the chart of accounts to council structures, supporting multi‑fund accounting and embedding reporting templates required for UK local government financial statements.
Operational scope is centered on the council finance and revenues functions, with Integra Centros ERP used for ledger maintenance, supplier payment processing, income capture and budgetary control. Governance and control measures were defined to enforce role based access, approval workflows and period close procedures to support auditability and regulatory compliance.
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St Albans City and District Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 St Albans City and District deployed Microsoft 365 as a Collaboration platform to support council productivity, internal communications, and to surface managed content on its public website. The municipality uses Microsoft 365 on their website, indicating public site integration with the council’s cloud productivity environment and a push to centralize document access and collaboration tools for staff across departments.
The implementation centers on Microsoft 365 capabilities for cloud email, document management, real time collaboration, and productivity applications, configured to support council workflows and content publishing. Governance emphasis is on role based access controls, information classification and permissions aligned to departmental responsibilities, with configuration and rollout focused on internal teams responsible for service delivery, communications and records management.
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St Albans City and District Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
St Albans City and District implemented DocuSign eSignature in 2022 to provide Digital Signing capability on its public website. The deployment uses DocuSign eSignature as the council's web-based electronic signature mechanism, embedding signing flows directly into site forms to capture signatures from residents and external stakeholders through browser-based, in-line signing sessions.
The implementation aligns with standard Digital Signing functionality, including electronic signature capture, envelope creation and management, templated agreements, signer authentication and auditable signature trails, with DocuSign eSignature handling signature capture and verification. Integration architecture centers on website-embedded signing, connecting web form submission to envelope workflows and template-driven document generation, while configuration, template management and operational governance are managed through the council's digital services and IT administration.
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Web Content Management | Content Management |
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2020 | 2020 |
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St Albans City and District CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2015 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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St Albans City and District IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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St Albans City and District CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at St Albans City and District
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by St Albans City and District Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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