Hastingwood, CM17 9JX,
United Kingdom
St. Clare’s Hospice Technographics
St. Clare’s Hospice Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St. Clare’s Hospice and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 St. Clare’s Hospice employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. Clare’s Hospice has purchased the following applications: Microsoft 365 for Collaboration in 2018, CIVIC Ffora for Web Content Management in 2020, Automattic Jetpack CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. Clare’s Hospice is running and its propensity to invest more and deepen its relationship with Microsoft , CIVIC Computing , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. Clare’s Hospice revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. Clare’s Hospice intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St. Clare’s Hospice Tech Stack and Enterprise Applications
St. Clare’s Hospice Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, St. Clare's Hospice implemented Microsoft 365 to provide Collaboration capabilities. The hospice's public website references Microsoft 365, indicating an active Microsoft 365 tenancy that surfaces on external assets and confirms use of cloud hosted productivity services.
Microsoft 365 delivers cloud hosted email, real time document collaboration, SharePoint style intranet models, Teams messaging and OneDrive file storage as standard capabilities within the Collaboration category. For St. Clare's Hospice, Microsoft 365 Collaboration is used to support staff communications and centralized document workflows across administrative, clinical support and fundraising functions, with governance focused on tenant account and access controls and rollout tied to the organization’s web presence and staff identity infrastructure.
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St. Clare’s Hospice Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIVIC Computing | Legacy | CIVIC Ffora | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, St. Clare’s Hospice deployed CIVIC Ffora as its Web Content Management platform for its public website. The deployment centralized website content management for the hospice, bringing content authoring, responsive page templates, and publishing controls onto a single platform to streamline updates to informational pages and campaign landing pages. Operational scope focused on the public facing site hosted on the hospice domain and placed day to day ownership with communications and fundraising functions.
CIVIC Ffora was configured to support editorial roles, role based publishing workflows, content scheduling, and form handling to capture enquiries and supporter interactions, reflecting standard Web Content Management capabilities. Governance emphasized editorial approval steps, content versioning, and accessibility controls to align with healthcare communications needs. The implementation narrative centers on CMS configuration and internal content governance for St. Clare’s Hospice using CIVIC Ffora.
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St. Clare’s Hospice CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, St. Clare’s Hospice deployed Automattic Jetpack CRM on its website, establishing Automattic Jetpack CRM as the organization’s primary CRM. The implementation is hosted on the hospice public site and is used to capture constituent interactions and inbound contacts directly from web forms and site touchpoints.
Configuration centered on core CRM capabilities including centralized contact management, tagging and segmentation of supporters, activity history and notes, and templated email communication workflows. The deployment leverages form-to-record capture and automated contact classification to maintain constituent profiles, and it uses contact lifecycle terminology consistent with CRM operations to support fundraising and supporter engagement processes.
Operational coverage spans fundraising, volunteer coordination, supporter communications and community outreach functions within St. Clare’s Hospice in the United Kingdom. Governance practices are oriented around role-based access to contact data, standardized record fields for donor and supporter information, and consent capture workflows for outbound communications, aligning CRM usage with the hospice’s constituent data controls.
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Customer Experience | CRM |
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2021 | 2021 |
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Donor and Fundraising Management | CRM |
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2004 | 2004 |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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St. Clare’s Hospice ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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St. Clare’s Hospice PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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St. Clare’s Hospice IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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St. Clare’s Hospice CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at St. Clare’s Hospice
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by St. Clare’s Hospice Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||