Jackson, 83001, WY,
United States
St. John's Health System Technographics
St. John's Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St. John's Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 St. John's Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. John's Health System has purchased the following applications: Cognizant Trizetto QicLink for Core Admin Processing System in 2012, Oracle Health Clinical AI Agent for Chatbots and Conversational AI in 2024, Microsoft Power BI for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. John's Health System is running and its propensity to invest more and deepen its relationship with Cognizant , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. John's Health System revenues, which have grown to $366.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. John's Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St. John's Health System Tech Stack and Enterprise Applications
St. John's Health System ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant Trizetto QicLink | Core Admin Processing System | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, St. John's Health System implemented Cognizant Trizetto QicLink as its Core Admin Processing System. The deployment targeted the QicLink e2 windows based platform and centered on benefits administration and provider contract rate processing for the health system.
The implementation included design and delivery of a custom Provider Contract Rates processing module built into Cognizant Trizetto QicLink. Development, testing, and documentation used Visual Studio 2005 and Fujitsu NetCOBOL for .NET, with Microsoft SQL Server 2005 employed to host relational tables derived from previously file based VSAM data.
Operational scope covered benefits administration workflows and provider contracting for St. John's Health System, with development workstreams closely aligned to business analysts and designers to prepare client data and applications for production on QicLink. Activities included custom code development, unit and integration testing, data model conversion to Microsoft SQL Server 2005, and production cutover coordination.
Governance emphasized application level documentation, structured testing cycles, and conversion procedures to bring custom modules into the Cognizant Trizetto QicLink environment, followed by ongoing maintenance of custom code and SQL Server schemas to support provider contract processing.
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St. John's Health System AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Health Clinical AI Agent | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, St. John's Health System implemented Oracle Health Clinical AI Agent at its Jackson, WY facility to support physician note capture, coding automation, and order suggestions during routine visits. The deployment leverages Chatbots and Conversational AI capabilities to streamline clinical documentation workflows and integrate conversational assistance directly into point of care interactions.
Oracle Health Clinical AI Agent was configured to provide physician-facing conversational note drafting, clinical coding suggestion engines, and contextual order suggestion prompts, aligning with common Chatbots and Conversational AI functional modules. The implementation emphasized in-EHR drafting and templated note generation, with clinician review controls and configurable documentation templates to match local clinical workflows.
Integration architecture centers on Oracle Health EHR integration, which synchronizes drafted notes back to patient electronic records as editable drafts, and preserves clinician sign-off as the final record. Operational coverage focused on routine outpatient visits and physician documentation workflows, with downstream impact on coding and billing teams and clinical informatics oversight.
Governance and process changes included instituted clinician review and validation steps for AI-generated content prior to finalization, and adjacency of the agent to existing documentation approval workflows to maintain clinical responsibility for notes. Rollout followed an early adopter pattern at the Jackson, WY site, with clinical governance controls embedded to manage adoption and content accuracy.
Oracle indicates the embedded agent reduces documentation time by roughly 30 percent and synchronizes draft notes back to patients' electronic records via Oracle Health EHR integration, outcomes that are reported as part of the implementation narrative for St. John's Health System using Oracle Health Clinical AI Agent in Chatbots and Conversational AI for clinical documentation.
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St. John's Health System Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022 St. John's Health System implemented Microsoft Power BI on their website to deliver web-hosted analytics and reporting as part of its Analytics and BI capability. The deployment surfaces interactive dashboards and published reports directly on site pages, supporting both public-facing visualization and authenticated access for internal users.
Configuration centered on authored Power BI reports and interactive dashboards, with datasets managed in Power BI workspaces, dataflows used for ETL style preparation, and scheduled refresh pipelines to keep published content current. Standard Power BI capabilities such as workspace-based content management and role-level security were applied to control access and tailor report content to audiences.
Operational coverage emphasizes analytics support for administrative and operational reporting workflows, with content provisioned through embedded report frames on the website rather than a separate analytics portal. Governance was structured around workspace publishing, access control policies, and a content lifecycle for authoring, publishing, and updating Microsoft Power BI artifacts, aligning the system with existing analytics governance and publishing processes.
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St. John's Health System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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St. John's Health System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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St. John's Health System ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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St. John's Health System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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St. John's Health System CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Next Generation Firewall | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at St. John's Health System
Apps Being Evaluated by St. John's Health System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||