Waite Park, 56387, MN,
United States
S&T Office Products, Inc. Technographics
S&T Office Products, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by S&T Office Products, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 S&T Office Products, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that S&T Office Products, Inc. has purchased the following applications: Provide Support for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017, ECI Acsellerate for CRM in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems S&T Office Products, Inc. is running and its propensity to invest more and deepen its relationship with Provide Support , Microsoft , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing S&T Office Products, Inc. revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for S&T Office Products, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
S&T Office Products, Inc. Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Provide Support | Legacy | Provide Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, S&T Office Products, Inc. deployed Provide Support on their website as a customer-facing chat solution. Provide Support is used by the company as a Chatbots and Conversational AI application to centralize web-based customer engagement and manage inbound inquiries from prospective and existing clients.
The implementation leverages the Provide Support web chat widget and conversational tooling to present automated prompts, canned responses, live agent handoff, transcript capture, and basic session tracking. Operational ownership is held within customer service and sales functions, with configured escalation and routing workflows so that online inquiries are directed to the appropriate internal teams and agents. The configuration emphasizes conversational scripts, agent scripting, and reporting capabilities typical of Chatbots and Conversational AI deployments, and the system is surfaced directly on the company website for U.S. customer interactions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, S&T Office Products, Inc. implemented Microsoft 365 as its primary Collaboration platform for a compact professional services environment. Microsoft 365 is referenced on their website, and the deployment centers on cloud-delivered collaboration capabilities typical for the Collaboration category, including Exchange Online for messaging, SharePoint Online for document management and intranet, Microsoft Teams for synchronous collaboration, and OneDrive for Business for personal file sync and sharing.
The implementation aligns with a cloud-first SaaS architecture managed through a centralized Microsoft 365 tenant and standard identity controls via Azure Active Directory, providing unified access and administrative governance across the organization. Operational coverage is organization-wide for client-facing teams and back-office functions, supporting communication workflows, document collaboration, and file sharing, and the public website reference reflects Microsoft 365 as part of the companys digital application footprint.
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Acsellerate | CRM | CRM | n/a | 2012 | 2012 |
In 2012, S&T Office Products, Inc. used ECI Acsellerate as a CRM to run reports and analyze findings. The use of ECI Acsellerate supported marketing and sales reporting activities that informed promotional planning and campaign execution across the company.
ECI Acsellerate CRM was leveraged primarily for reporting and analytics, contact and campaign management workflows, and list generation to support email outreach. These capabilities were applied in a small business context, with marketing operations and sales-facing reporting consuming the majority of outputs from the CRM.
Operationally the CRM-driven reports were integrated into day to day marketing work, informing promotional emails, social media channel expansion, and an Office Olympics event showcasing featured products. Content production for the company website and YouTube, including six promotional videos that totaled more than 8,400 views, was coordinated alongside CRM reporting to align product promotion and outreach.
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at S&T Office Products, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by S&T Office Products, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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