Sydney, 2000, NSW,
Australia
Stackchat Technographics
Stackchat Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Stackchat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Stackchat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stackchat has purchased the following applications: Stripe Payments for Payment Processing in 2020, X.ai for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stackchat is running and its propensity to invest more and deepen its relationship with Stripe , X.ai , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stackchat revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stackchat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Stackchat Tech Stack and Enterprise Applications
Stackchat ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Stackchat integrated Stripe Payments on its website. Stackchat implemented Stripe Payments, a Payment Processing application, to centralize online payment capture and billing for its professional services revenue streams.
Configuration and functional scope focused on web-hosted checkout and card payment handling, using Stripe Payments capabilities typical for the Payment Processing category such as card tokenization, hosted checkout flows, and multi-method payment acceptance. Implementation emphasized payment capture and billing workflows that sit on the public storefront, with configuration tuned for small company scale and web transaction patterns.
Operational coverage was limited to the company website and the finance and product functions that manage customer billing and invoicing. Governance and workflow adjustments concentrated on embedding payment capture into customer checkout and handoffs to finance for reconciliation, with Stripe Payments serving as the central payment processing component for Stackchat.
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Stackchat AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| X.ai | Legacy | X.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Stackchat implemented X.ai, deploying X.ai as a Chatbots and Conversational AI solution to automate conversational workflows for the Australia-based professional services firm. The deployment focused on customer engagement and internal conversation-driven workflows, leveraging core Chatbots and Conversational AI capabilities such as natural language understanding, intent classification, dialogue management, and conversational flow orchestration.
X.ai was configured with modular conversational flows, intent models, a knowledge retrieval layer, and usage analytics to support sales and support functions across Stackchat's 10-employee organization. Operational ownership and governance were centralized with the operations team, using iterative configuration and scripted conversation updates to align the application to existing client engagement and scheduling processes.
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Stackchat Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Stackchat deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Stackchat uses Google Workspace (Formerly Google G-Suite) to run core business communication and document collaboration for its 10-person professional services firm, provisioned on the stackchat.com domain and surfaced via the company website.
The implementation centers on standard Google Workspace modules including Gmail for domain email, Drive for file storage, Docs Sheets and Slides for collaborative authoring, Calendar for scheduling, Admin console for tenant and user management, and Meet for remote meetings. The deployment follows a cloud-first architecture under Google’s multi-tenant infrastructure with a single company domain, domain verification and MX record routing for email, and Admin console driven user provisioning. Governance is managed through Google Workspace administrative controls, group-based sharing settings and account lifecycle procedures to control access and collaboration across the organization, supporting client delivery and internal operations.
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Stackchat CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Stackchat PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Stackchat IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Stackchat
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Stackchat Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||