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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Stanleybet Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor SunSystems ERP Financial ERP Financial Management n/a 2017 2017
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EBO.ai Legacy EBO.ai Chatbots and Conversational AI AI-Powered Application n/a 2021 2022
In 2021, Stanleybet Group deployed EBO.ai to introduce a Virtual Agent named Claire as part of its Chatbots and Conversational AI initiative for customer service and CRM in the iGaming sector. The deployment targeted Stanleybet’s European operations with a UK hub, focusing on automating high volume registration flows and front line player support workflows. EBO.ai was configured to handle core functional modules including automated customer onboarding, know your customer KYC intake, player support routing, multilingual interaction handling, and responsible gaming workflow enforcement. The implementation expanded language and compliance capabilities to process peak registration volumes and to maintain regulated onboarding checks across multiple jurisdictions. Operational rollout centered on customer service and CRM teams across Europe, with governance adjustments to embed the virtual agent in first touch and escalation paths, and to align automated KYC checks with existing risk and compliance review processes. The project delivered explicit outcomes, achieving a 52% automation rate, a 61% boost in player satisfaction, and over 6,000 staff hours saved while maintaining operational coverage across Stanleybet’s European footprint.
IT Decision Makers and Key Stakeholders at Stanleybet Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Stanleybet Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Stanleybet Group Technographics

Stanleybet Group is a Professional Services organization based in United Kingdom, with around 3000 employees and annual revenues of $600.0 million.

Stanleybet Group operates a diverse technology stack with applications such as Infor SunSystems and EBO.ai, covering areas like ERP Financial and Chatbots and Conversational AI.

Stanleybet Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor and EBO.ai.

Stanleybet Group recently adopted applications including EBO.ai in 2021 and Infor SunSystems in 2017, highlighting its ongoing modernization strategy.

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